Our visit to the Gartner London 2018 IT Summit

Written by: Dan Griffin

3rd October 2018

We’re back from the Gartner London 2018 IT Sourcing, Procurement, Vendor & Asset Management Summit. We’d like to thank everyone who came to talk to us at this highly energetic event, and for all the questions and interest you had in 3rd party support for Oracle and SAP. So what were the highlights of the event for us?

You asked us a lot of great questions:

  • Is 3rd party support legal? What do Oracle and SAP think about this?
  • Do you support customisations and older versions?
  • How does this work when we have an outsourced IT partner?
  • How do you deal with patches and security updates?
  • What’s the transition process?

So we’ve decided to put all the commonly asked questions in one place along with the answers, as these topics seemed to be on everyone’s mind. You can download the FAQ doc from here.

One of our latest customers – Magnet Kitchens – gave a talk

On day one of the summit we had one of our latest customers, Magnet Kitchens, talk about their experience of moving to Support Revolution and how our service has helped their organisation to take control of their Oracle systems and make huge cost savings.

If you would like a copy of the talk, or if you’d like to find out more about how you could save money on your Oracle or SAP support and maintenance, get a better support serviceĀ and get back in control of if and when you upgrade, then call and speak to one of our advisors on +44 (0) 330 123 3226 or fill out the form on our website.

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