Thinking about breaking up with your ‘legacy’ systems?

Written by: Dan Griffin

7th February 2019

Like many others, you may be looking at your current ERP system and wondering ‘is it enough?’.

The sales and marketing teams of every vendor and consultancy have been working overtime for the past few years trying to convince you to move to cloud ERP. They want you to ditch old-reliable and take a chance with their latest technology (and pay them a large amount obviously).

And why wouldn’t you? You’re an innovator right? A futurist? An early adopter?

But then you hear horror stories of organisations making the jump to their latest ERP version or the cloud and finding out that it wasn’t as simple or tailored to them as they first thought. Many who make the jump underestimate the complexity and cost of the transition, running out of budget early on or having significant issues with incompatible systems. We even see many organisations having to roll back to their ‘legacy’ systems while they fix their new cloud systems!

Don’t get us wrong though, cloud does have real benefits like scalability and easier updates, but many are just focusing on this and ignoring cloud’s weaknesses and the frankly dull reality that: your current ERP system already works pretty well – so why are you in such a rush to dump it?

 

Is it really hype? Won’t I be left behind?

  • According to Forrester, “approximately half of ERP customers are on releases that are two versions behind the current release, which may be four years old or more”. This is not laziness or complacency, these organisations have an efficient ERP setup and see no need to replace it.
  • Recent statistics from ‘Computer Weekly’ have shown that while the cloud is a focus area for ERP right now, adoption numbers are being over-hyped by vendors across the board in a marketing effort to boost sales and recover development costs.
  • SAP has imposed a hard 2025 deadline to try and force their customers onto the cloud. They’ve been forced to do this after pushing back their soft deadline multiple times and not seeing any movement in the market.

There is a big difference between the vendor hype of cloud and the reality of real organisations. Cloud could be right for your organisation, but you need to consider the alternatives and the benefits of each solution carefully. Ask hard questions of the vendor sales reps, especially ones around compatibility and customisations.

 

Is cloud ready for my business?

Oracle has recently been making noises about its successful transition to its own cloud services. There have been a lot of high-fives and back-slapping over the fact they have taken SIX YEARS to transition most of their business to their own cloud. The worst part though is that they aren’t even fully migrated yet; with accounts receivable, order management, and analytics still missing from Oracle’s cloud line-up.

So why has it taken so long?

To be blunt, because Oracle is using itself as a guinea pig to develop its own cloud services.

When they first started the move, they were an unknown in the cloud arena, and have seemed to time the development of their cloud offering alongside their own transition into the cloud. This approach is the reason why it seems Oracle has taken so long, as they have been on the same cloud discovery process as their clients, all while selling them the dream of cloud at the same time. A dream they have yet to realise for themselves.

This isn’t just an Oracle issue though, many of the cloud vendors have taken a similar approach. This means that many organisations jump to the cloud only to find that it doesn’t fit their needs as well as they thought, and because of the cloud technology, they are unable to customise their systems as they could before.

In our opinion, this is one of the most significant issues with cloud ERP and one that many of the vendors are trying to cover up. Your current ERP system has been developed and refined over the years to be a perfect fit with your business and a quick jump to the cloud will undo all of that hard work if you aren’t careful in your planning.

 

But supporting legacy systems is expensive or impractical!

Cloud is a great technology and one that we think is the inevitable next step in ERP, but it’s not there yet for a large number of organisations.

So what can you do? Especially with SAP setting a hard 2025 deadline and Oracle pushing their own de-support dates.

We want you to know that you have options. You don’t need to force the transition to the cloud while you (or the vendor) aren’t ready. Forget de-support dates and forced upgrades from the likes of Oracle and SAP, with a 3rd party support provider like Support Revolution, you can:

  • Save money – Save up to 90% on your support costs, which you can then later invest in new technologies (like cloud)
  • Be stable – Stay on your current version for as long as you wish and still be fully supported (we even support all customisations)
  • Be supported – Be sure of a great and attentive support service with our rigorous SLAs, ensuring you receive high-quality support 24/7

Interested in learning more? Contact us today to talk to an advisor or use our savings calculator tool to see how much you can save.

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