Support Revolution provides Oracle and SAP customers with best-in-class software support and maintenance, regardless of the software versions they run, ensuring every customer saves a minimum of 50% on support costs.
Support Revolution believes that organisations like yours are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.
Our mission is to cut your Oracle and SAP maintenance costs in half, while providing you with a better quality of service and freeing you from the mandatory upgrade cycle. We help you to redeploy funds from maintenance to innovation – investing in your own future.
Mark founded Support Revolution in 2012 and is the driving force behind the company’s high growth and success. Mark has a long history with Oracle and SAP product suites and core Oracle Technology products, having previously founded ERP consultancy PDG Consulting in 1998. Mark regularly speaks at technical conferences and has authored a number of technical papers and industry reports.
Outside of work, Mark has varied interests, from fly fishing for trout in streams in the Cotswolds (where he lives) and renovating old properties to trying to keep up with his son on the ski slopes.
Mark was shortlisted for the ‘Disruptive Leader of the Year 2017’ as part of the ‘Information Age – Tech Leaders Awards.’
Jessica heads up our Finance and HR teams, managing the financial strategy, HR function, and operations of the company. She drives our ISO9001 and ISO27001 accreditations and is scarily efficient with her management of the credit control team. Jessica started working with our company over 10 years ago, and has fast tracked through the organisation.
Jessica studied Clinical Psychology at the University of the West of England and in her spare time breeds alpacas, enjoys swimming, and collecting small dogs.
Mat heads Support Revolution’s infrastructure services team. His team is focused on providing high-quality infrastructure support and consultancy for both Cloud and on-premise solutions. The team are experts at helping our customers to support current infrastructure, databases, and networks, as well as providing managed services for Cloud/system migrations and security. Mat is our in-house expert on all things infrastructure, and regularly inputs into customer proposals to ensure we are offering customers exactly what they will need.
Mat has over 22 years of experience in all technical aspects of the Oracle product set. Mat also has a strong history of managing both onshore and offshore support teams.
When he’s not running the team, Mat enjoys song writing, music technology and playing football.
Peter joined Support Revolution in 2021, bringing with him over 25 years of experience in managing large teams of technical consultants, developers, project managers, and service managers across the world.
Peter leads our high performing Delivery function and is one of the key stakeholders for maintaining our industry leading SLA. Since joining Support Revolution Peter has also led the expansion of our new support office in Bangalore, India ensuring we are able to deliver 24/7 support for all regions.
When he’s not managing his busy team, you can often find Peter being an avid supporter at his children’s football and rugby fixtures.
If you want to know more about our technical function at Support Revolution please connect with Peter on Linkedin.
Ken and his team work to onboard new technology and systems into Support Revolution, ensuring that these solutions are integrated fully into our delivery teams. Ken’s role is vital to ensuring that we remain up to date with current technologies and that we can continue to provide innovative solutions to our customers. Not only that, Ken’s team constantly researches the latest methodologies and practices of our current technology to enhance our current solutions further.
Before Support Revolution, Ken built his experience with blue-chip companies such as IBM and Diageo, deploying and customising packaged software. He is well known in the industry for his creative and innovative approach to IT solutions, working client-side and as a consultant across many applications and technical projects.
Outside of work, Ken enjoys long walks listening to his favourite music, country pubs, and is a regular attendee of Glastonbury music festival.
How to save at least 50% on support
Our CEO, Mark Smith explains how you could save between 50% and 90% on Oracle and SAP support with Support Revolution