Rising support and maintenance costs
Vendor lock-in and inflexible contracts
Security and compliance concerns
Lack of in-house expertise to manage cloud complexity
Revolutionary Cloud Managed Services
The Challenges of Cloud Management
Many organizations struggle with:
Summary of Revolutionary Cloud Managed Services
| Topic | Summary |
|---|---|
| Cloud management challenges | Addresses rising support costs vendor lock-in security and compliance concerns and lack of in-house expertise in complex cloud environments |
| Comprehensive cloud support | Provides expert cloud support for customisations migrations integrations and development needs |
| Total system management | Includes backup cloning disaster recovery regular health checks and performance monitoring with industry-leading SLAs |
| Security and compliance services | Helps keep environments protected with advanced cloud security patching and compliance monitoring |
| Flexible vendor-agnostic support | Offers cost-effective cloud support without forced upgrades or vendor lock-in for more control |
Support Revolution’s Cloud Managed Services
We provide a comprehensive suite of cloud management solutions tailored to your specific needs, ensuring seamless integration, optimized performance, and enhanced security across your entire cloud infrastructure.
Get expert support for customisations, migrations, integrations, and development needs.
- Backup, cloning, and disaster recovery services
- Regular system health checks
- Industry-leading incident response (10 minutes) and resolution (2 hours) Service Level Agreements (SLAs)
- Performance monitoring and alerting
Stay protected with advanced security from TrendAI™, including patching and compliance monitoring.
Unlike traditional vendors, we don’t lock you into unnecessary upgrades—just cost-effective, expert service.
Why Choose Support Revolution?
FAQs
Yes. We provide expert resource expansion to meet demands in Azure, AWS, or Google Cloud. As an AWS and Azure partner, we guarantee a 15-minute Recovery Point Objective and a 4-hour recovery time
Absolutely. We work seamlessly with your existing IT partners, system integrators, and Managed Service Providers (MSPs) to provide the specific back-end support for your Oracle/SAP/VMware systems.
While we were once an Oracle and SAP partner, we are now a completely independent entity. Our sole focus is supporting your existing environment. This independence allows us to be an unbiased partner, providing the best possible support and advice without being pressured to upsell you on new products or services.
For critical (P1) issues, we commit to responding within 10 minutes and guarantee a resolution within 2 hours.
Yes, we provide guarantees on response and resolution time SLAs. For example, we guarantee resolution for critical issues within 2 hours.
Yes, we provide flexibility to scale down as your requirements change.
What Our Clients Say
Shandy Odell – Database AdministratorCity of Tempe“Support Revolution is very knowledgeable and expertly guides us to quick fixes. They take their time and walk us through the appropriate steps. We appreciate Support Revolution engineers’ expertise, personality, and patience.”
Sylvain Gagnon – Payroll Expert / Business AnalystUniversité Laval“For our TLR, everything worked perfectly!”
Edwin Blunt – Client Services ManagerCounty of Fresno“We enjoy working with the Support Revolution team. We are able to bring our ideas together and resolve our issues in a timely manner.”
Mike Giannoumis – Technology OperationsPaysafe“We evaluated the key leaders in the support space and we’re glad we chose Support Revolution. The Support Revolution team has helped Paysafe save hundreds of thousands in SAP maintenance with their third-party support model.”
Martin Webster – Head of ApplicationsArriva“Support Revolution provides a tailormade service to suit our needs, which our previous supplier was unable to provide. We have been particularly impressed with how responsive Support Revolution is, the speed and quality of service delivery and, most importantly, its personal service.”
Alaa Elayyan – Head of ITDeyaar“The SLA response and resolution promise from Support Revolution was a big draw that distinguished them from their competitors.”
Let’s get started
Ready to reduce costs and improve your cloud efficiency?
Book a chat with one of our team today and discover how Support Revolution can transform your cloud management strategy.