Revolutionary SAP
Change Manager
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Revolutionary SAP Change Manager and Revolutionary ITSM offer a powerful combination for streamlining SAP change management and IT service management. Revolutionary Change Manager automates SAP software deployment with accelerated processes, integrated quality checks, and simplified system retrofits. Revolutionary ITSM focuseson usability, efficiency, and smooth service delivery, offering features such as service monitoring, SAP and MS Teams integration, and a predefined service catalog. These solutions enable organisations to centralize control of IT and SAP operations in one system.
Revolutionary SAP Change Manager
- Automates repetitive tasks
- Simplifies retrofitting of DEV systems
- Enhances automation and minimises risks with unchecked transports
- Fast implementation (<5 days)
- Managed by existing SAP Basis teams
- No SAP vendor support required
- Seamless integration with ServiceNow, Jira, and open web service APIs
Revolutionary ITSM
- Incident management, change management, and configuration management
- Preconfigured catalog for typical IT services
- Easy ticket creation and service requests
- Automated workflows accelerating SAP transport and change management
- AI capabilities to enhance service desk performance and automate routine tasks
- Real-time monitoring of IT service delivery performance
- Rapid implementation
Support Revolution’s comprehensive support
Support Revolution helps organisations effectively maintain their Oracle, SAP, and VMware software and reallocate budget and resources towards
strategic initiatives by providing:
Hear from our clients
Edwin Blunt – Client Services ManagerCounty of Fresno“We enjoy working with the support revolution team. we are able to bring our ideas together and resolve our issues in a timely manner.”
Mike Giannoumis – Technology OperationsPaysafe“We evaluated the key leaders in the support space and we’re glad we chose Support Revolution. The Support Revolution team has helped Paysafe save hundreds of thousands in SAP maintenance with their third-party support model.”
Martin Webster – Head of ApplicationsArriva“Support Revolution provides a tailormade service to suit our needs, which our previous supplier was unable to provide. We have been particularly impressed with how responsive Support Revolution is, the speed and quality of service delivery and, most importantly, its personal service.”
Alaa Elayyan – Head of ITDeyaar“The SLA response and resolution promise from Support Revolution was a big draw that distinguished them from their competitors.”
Phillip Smith – Procurement Vendor ManagerKCOM“Although quite a difficult process to go through, your immediate willingness to support and engage with both Accenture and KCOM as part of the triparty approach to managing the incident was much appreciated. I refer of course to your rapid response and attendance on the live technical bridges and being willing to advise and assist the Accenture SAP consultants in triage and diagnostic investigation. Ultimately resulting in you being able to correctly identify the root cause and provide a solution. This not only fixed the fault and got the system working again, but the actual optimal performance levels achieved have gone beyond KCOM’s expectation. “
Nick Weston – IT Operations ManagerCanal & River Trust“Support Revolution were quick to establish a consistent dialog between them and us and their engagement and attitude really cemented that we’d chosen the right support partner. Their flexibility also meant that we could be assured that no matter what issues or queries arose, they’d be able to meet our needs as an organisation. And what’s more, the quoted price trumped that of the other providers we looked at.”