Will you be joining us at Gartner Barcelona 2022?
Support Revolution will be exhibiting at Gartner Barcelona in November 2022. Will you be joining us there?
Support Revolution will be exhibiting at Gartner Barcelona in November 2022. Will you be joining us there?
Why Oracle neglects support quality Oracle has been losing ground in the on-premise database market. Since 2019, it has fallen from 1st to 3rd for overall database revenue. They are now lagging behind both Microsoft and Amazon respectively. In this guide, we take a look at why this along with other factors has led to a decline in support quality
Inflation vs IT Budgets A recent survey from the Office for National Statistics showed that 4 in 10 of organisations plan to absorb rising costs due to inflation and a further 2 in 10 planned to pass this cost increase onto customers. But what is the best way to ride out the inflation wave and stay competitive during this period?
Inflation is the silent, faceless destroyer of progress. It lurks in the background eroding budgets, curbing planning, and discouraging investment. It poses difficult questions to business leaders at both ends of the sales funnel: do you take a hit to appease customers, or raise prices to cover increased costs? At no time has this been more prevalent in recent years
Economic pressures are increasing and seem to be striking from all angles at the moment, each presenting unique challenges (supply chain issues, staff shortages, shrinking markets, and consumer wariness) to organisations in a variety of industries. The latest instalment in the concern chronicles for organisations is inflation; particularly for those in the UK, with inflation having risen by 5.5% (a
If it ain’t broke, why fix it? That’s the age-old saying, isn’t it? According to a report released by the Cabinet Office, the government spends £4.7bn a year on IT across all departments, and £2.3bn goes on patching up systems, some of which date back 30 years or more. So, it would seem there is a lot of fixing to
Moving away from vendor support can be nerve-wracking, and raise many questions. The main concern for many of our customers has always been the transition process from their vendor to us. Understandably, there are worries that the process will be long, complicated, and time-consuming, offsetting the benefits provided by third-party support. So, let’s break it down. Six steps in the
They say a leopard never changes its spots, and it certainly seems true of Oracle. Once again, the mega-vendor has cooked up a scheme to serve its own needs (rather than that of its customers’) but, this time, the goalposts changed before anyone realised… Bending the rules When Oracle first announced the launch of Database 12.2.0.1, it seemed unusually generous
While many organisations scratch their heads over the budget for their IT estates, wondering how they’ll find the capital to make business critical improvements and advancements, Oracle and SAP are pretty comfortable. The mega-vendors have monopolised the ERP market for a great many decades and instilled a sense of dependency in their customers, meaning they are able to dictate the
In 2020, the UK retail sector saw the biggest drop off in sales on record, which saw clothing and fuel volume sales taking some of the biggest hits and falling by 21.5% and 22.2% respectively. But, while in-store shoppers found themselves penned in by multiple lockdowns, retailers with online shopping platforms experienced a boom, with online sales achieving a 33.9%
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