US IT Services Oracle Case Study
How this IT services organisation made significant savings on their Oracle database support during a large company acquisition
How this IT services organisation made significant savings on their Oracle database support during a large company acquisition
How this UK financial services group removed Oracle market driven support to receive a more cost-effective support service
How this online payments organisation avoided an unnecessary SAP upgrade and found a better support alternative
How this UK council escaped Oracles market driven support and improved their support service with Support Revolution
This organisation is one of the largest manufacturers of consumer and professional technology products in Europe
Oracle audits can strike fear into organisations that Oracle subjects its customers to with fines seemingly inevitable. But all is not lost.
Oracle’s Market Driven Support aims to keep customers supported past desupport dates. But there are many pitfalls and can come at great cost.
Oracle support quality has been slipping. As a result, organisations are receiving an even lower ROI on the cost of Oracle support.
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