Stick twist or move to the erp cloud

Stick, Twist, or Move to the Cloud – Your guide to ERP upgrades

When it comes to ERP systems, there are plenty of things to consider: cost, functionality, and availability of support, to name a few. If an organisation isn’t receiving value for money from its ERP system, it naturally becomes a priority to change that. But maintaining ERP systems is complicated, and can be highly disruptive to your organisation. Whether you’re upgrading …

Is SAP ready for you

Is SAP S/4HANA ready for you as a customer?

SAP’s initial announcement and first few years of marketing for S/4HANA was incredibly optimistic, with the company boldly declaring that it would dominate the database market and oust Oracle, it even went so far at one point to say that ‘there was going to be no innovation in SAP outside of HANA and S/4HANA’. But with slow sales and marketplace …

Stopping the clock on upgrades

Is Oracle Applications Unlimited really stopping the clock on upgrades?

If you’re happy running certain older versions of Oracle’s products and don’t want to upgrade (but still need support), then you may have heard of Oracle Applications Unlimited – a potential solution to all your problems. But a quick internet search will just bring up Oracle’s own marketing and no real details about what it is, why it exists, and …

Oracle Scare Tactics

Three Oracle scare tactics to keep you locked into overpriced support

If you’re reading this article, then you’re probably considering leaving Oracle Support, either supporting your Oracle systems yourself or working with a third-party like us to save money. But what happens when Oracle finds out you’re planning on leaving them? In our experience, one of two things: Nothing happens at all, phew! You get a scary email from your account …

Oracle Soar to the Cloud

Oracle Soar – The last upgrade you’ll ever do?

We were surprised to read an article last week about how good Oracle’s ‘Soar’ programme is at transitioning organisations to the Cloud. The article lauded Oracle’s Soar initiative as a new method to easily and speedily move an ERP system to the Cloud, glossing over or dismissing several fundamental issues that will cause problems for organisations. Don’t get us wrong, …

Your guide to Oracle and SAP Support’s dirty tricks

The relationship Oracle and SAP have with their customers could never be described as equitable. Both companies have a reputation for using their size and market dominance to dictate the terms of product licensing and support contracts. As a result, SAP and Oracle customers have come to accept a variety of bullying tactics as “par for the course” when working …

SLA Support

Support Revolution raises the bar again on support SLAs

SLAs are important in the support industry. They are the main way we measure how fast and efficient our solutions are, and how we report back to our customers on our performance. If the SLAs aren’t right or being met, then the service isn’t right. This is why we spend time with new customers agreeing on priorities and explaining our …

Oracle Microsoft Partnership

Is Oracle’s partnership with Microsoft Cloud a good match?

This month, Microsoft and Oracle announced a new partnership that will see the two companies directly connecting their clouds over a direct network connection. According to Oracle’s marketing team – this should mean that their users can move workloads and data seamlessly between the two companies, as well as improve the ease of setting up security credentials as the partnership …