Oracle Support vs third-party support

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Some organisations may view Oracle Support as their ‘lifeline’ and are unwilling to give it up. But consider how valuable that ‘lifeline’ actually is, and how it compares to the services available from a third-party support provider, such as Support Revolution.
Compare our support service against Oracle’s, and identify three distinct reasons why organisations should consider the switch.

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Don’t put all your eggs in the Oracle basket

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In the lead up to Easter, we have some sage advice for all Oracle customers, specifically ones that are devoted to the brand. These are what some might refer to as an Oracle house. Our Easter message to you is this: don’t put all your eggs in one basket. The all-or-nothing approach doesn’t always win. What is an ‘Oracle house?’ …

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Has Oracle and SAP’s Cloud war become a cold war?

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Oracle and SAP enjoy a long game of one-upping one another, but their rivalry in Cloud offerings has plateaued to what is essentially a Cloud Cold War. Whatever the vendors offer, organisations are hesitant to move, so neither of them can ‘win.’
Meanwhile, organisations can remain neutral to the vendors’ rivalry, save money on support costs, and still get the benefits of the Cloud without the hassle.

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The secret competitor of Oracle and SAP

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Oracle & SAP are engaged in a Cloud war, and more than confident to address their competitors – but on the subject of third-party support, they’re much quieter. We explain why that might be, and unravel the claims that Oracle has (quietly) made against third-party support.

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