Nightmare on Cloud Street

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Since its creation, the Cloud seems to have cast a spell upon the digital world, placing vendors, CIOs, and everyone in between into some sort of computing trance. Keen to wield the power of the Cloud, mega-vendors have been grappling with innovation, development, and deployment to try and beat out their competitors. And it seems these vendors are hellbent on …

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Three questions to ask before you upgrade your Oracle estate

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There are a whole host of reasons why organisations would want to upgrade their Oracle estate. They could be chasing the newest and shiniest product out there, wanting to be ahead of the innovation curve with the latest features, or simply wanting to remain eligible to receive critical security patches and bug fixes. But upgrading your software, or databases, can be …

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Are you losing your IT budget to the Oracle drain?

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We have been living through strange, challenging times and the focus for many organisations over the past 18 months or so has primarily been getting through each day. In the wake of the COVID-19 storm, organisations around the world battened down the hatches. Some have had to make difficult decisions, and many haven’t been looking to the future because of its uncertainty.  Now, though, some of the initiatives and plans that were discussed in the pre-COVID days, or even concepts that emerged during the …

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Getting the travel industry ready for take off

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It’s safe to say that of all the industries affected by the COVID-19 pandemic, the airline and travel industries – and those related – have probably been hit the hardest. With planes grounded, travel cancelled, and borders shut across the globe, there have been limited opportunities for organisations to survive, let alone thrive. To put this into perspective, air travel …

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Oracle Support Rewards: A reward scheme or a scheming vendor?

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“Is Larry okay?” This was a genuine question asked by an Oracle Executive when the CEO announced its latest ploy – Oracle Support Rewards. In a surprising move, the mega-vendor has revealed plans to help CIOs save money with a seemingly generous discount scheme.   Oracle Support Rewards is the latest tactic in the vendor’s game plan, and has been designed to encourage and accelerate the migration of existing customers to Oracle …

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The Oracle upgrade hangover: was it really worth it?

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Have you recovered from your recent Oracle upgrade yet? Or are you still feeling the effects? You might have even thought to yourself “I need to stop upgrading” as the dread of having to go through the whole ordeal again in the future creeps back in.  We’re not surprised. Upgrading your Oracle systems can be a momentous task, draining your resources, time, and …

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IT support lines: Three really is the magic number

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From the Latin principle (omne trium perfectum: everything that comes in threes is perfect) and ingrained cultural beliefs through to literature, mathematics, and even modern film, the number three is commonly linked with good luck. It’s a number that is also associated with power, effectiveness, and wisdom.  It seems rather fitting then that most organisations will typically have three tiers of support available to assist with Oracle and SAP software incidents.   As you well know, when your …

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A square off: Questioning the risks of third-party support

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Opting for third-party support can feel like stepping into the unknown. Of course, mega-vendors, such as Oracle and SAP, will not be too forthcoming with the benefits (of which there are plenty) of moving away from them.   On the ropes, the mega-vendors have tried multiple tactics to dissuade customers from moving away from vendor support (their biggest cash cow).   Oracle recently tried to land a few blows by publishing guides highlighting …

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