Oracle & SAP are waging a secret war against third-party support

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The article below is based on a recent post from Mark Smith, CEO of Support Revolution, who spoke to ITProPortal about how vendors are waging a war against third-party support. Oracle and SAP have been two formidable forces in the ERP market for a long time now, but things are changing fast, as competitors rise to meet (and arguably overtake) them. It’s common …

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Planning your Oracle Database upgrade and support roadmap

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What should you be doing with your Oracle Database? Hundreds of thousands of organisations across a variety of industries use the Oracle Database. This is why the Oracle Database is widely accepted as one of the top software databases in the world, having first started back in 1979. Since then, the Oracle Database has gone through numerous developments and new …

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Five signs your organisation needs third-party support

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In your organisation, are the words ‘Oracle’ and ‘SAP’ met with sighs and weary expressions? Do you approach your support contract renewal with a sense of dread, knowing that it’s all going to be the same for another year – just more expensive? Third-party support may be your way out. If you’re used to this kind of arrangement, then it …

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Webinar: The age of Cloud

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Webinar: The age of Cloud As an Oracle or SAP customer, do you feel forced into upgrading your ERP even when you don’t see the value in it or the timing isn’t right for you? This is the position many organisations find themselves in, wondering what their options are. If you listen to your vendor, you may think your only …

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‘Go Compare’ your software support providers

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Outside of work, most of us are in the habit nowadays of always comparing our current service providers with available alternatives. Every time our car insurance contract renews, it’s best practice to check around with other plan providers. The same goes for gas and electricity bills, home insurance etc. It’s why there’s been such a rise in market-comparison websites in …

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