Are Oracle and SAP too reliant on support fees?

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The article below is based on a recent post from Mark Smith, CEO of Support Revolution, who spoke to Enterprise Times about whether Oracle and SAP are too reliant on support fees. Oracle and SAP’s money-makers Did you know that Oracle and SAP make roughly 90% profit on their support services? It is this money that fuels each organisation’s drive to the Cloud and …

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Oracle & SAP are waging a secret war against third-party support

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The article below is based on a recent post from Mark Smith, CEO of Support Revolution, who spoke to ITProPortal about how vendors are waging a war against third-party support. Oracle and SAP have been two formidable forces in the ERP market for a long time now. But things are changing fast. Competitors are rising to meet them (and arguably overtake them). It’s …

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Planning your Oracle Database upgrade and support roadmap

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What should you be doing with your Oracle Database? Hundreds of thousands of organisations across a variety of industries use Oracle Database. This is why Oracle Database is widely accepted as one of the top software databases in the world, having first started back in 1979. Since then, Oracle Database has gone through numerous developments and new versions, including Oracle …

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Five signs your organisation needs third-party support

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In your organisation, are the words ‘Oracle’ and ‘SAP’ met with sighs and weary expressions? Do you approach your support contract renewal with a sense of dread, knowing that it’s all going to be the same for another year – just more expensive? Third-party support may be your way out. If you’re used to this kind of arrangement, then it …

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Webinar: The age of Cloud

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Webinar: The age of Cloud As an Oracle or SAP customer, do you feel forced into upgrading your ERP even when you don’t see the value in it or the timing isn’t right for you? This is the position many organisations are in, wondering what their options are. If you listen to your vendor, you may think your only options …

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