Legislative patching case study: Making Tax Digital

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What is Making Tax Digital? Making Tax Digital (MTD) is a UK government initiative. The aim of is to make tax administration more effective, efficient, and also easier for taxpayers. It requires that any VAT-registered business with a turnover above the tax threshold (£85,000) will need to keep tax records digitally. They need to use software to submit their VAT …

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Three tactics Oracle will use to force you into its Cloud

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Everyone is talking about Cloud at the moment, especially major ERP providers Oracle and SAP. They are doing everything they can to win the Cloud war. This is important because both Oracle and SAP are putting their customers on a deadline to upgrade to their Cloud products. They are repeating the same mantra to their customers of ‘move now or …

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Vendor traps: Oracle’s “coercive sales practices”

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Cloud ERP platforms are all the rage right now. Or… are they? Is anyone actually upgrading, or would the providers just like us to believe they are? Is this just one of SAP/Oracle’s sales tactics? It turns out that Oracle’s Cloud platform (and revenues) might not have been quite as robust as we were all led to believe. So much …

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Oracle and the ongoing JEDI contract fiasco

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JEDI? Like the Star Wars film? Yes, we rolled our eyes too, but the JEDI (Joint Enterprise Defence Infrastructure) contract is no laughing matter. It is a significant $10 billion US government contract for Cloud services that will last for ten years. JEDI aims to provide “enterprise-level, commercial Cloud services” to the Pentagon and its partners – all US military …

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Vendor traps: Oracle SLAs (or lack of)

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SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by their ERP providers in particular, because these systems are so critical to daily operations. Unfortunately, Oracle SLAs aren’t quite what they seem. In this series of blogs, we’re taking a look at some of the most common traps set by Oracle & …

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Vendor traps: Oracle’s unnecessary forced upgrades

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When it comes to IT solutions, there’s a tendency to assume that newer equals better. After all, the latest iPhone always outperforms its predecessor. Laptops and desktop PCs undeniably get a bit tired after a few years, and need replacing. Even printers and fax machines need to be replaced from time to time. But ERP systems aren’t like mobile phones. …

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Vendor traps: Oracle’s matching service levels policy

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Generally, in business, you expect a supplier to honour the terms of its contracts. You might not be happy with the terms of those contracts—you might even think they’re unreasonable—but you do expect the supplier to stick to them. With the big ERP providers, there’s no such guarantee. In this series of blogs, we’re taking a look at some of …

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Vendor traps: Oracle automatic renewal and price hike

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When working with a big ERP supplier like Oracle or SAP, some element of “foul play” – like the new Oracle automatic renewal – is expected. After all, they didn’t become market leaders by making it easy for customers to choose to go elsewhere. But in recent years, Oracle and SAP Support customers have been faced with some seriously outrageous …

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Oracle Applications Unlimited: no more upgrades?

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If you’re happy running older versions of Oracle’s products and don’t want to upgrade (but still need support), then you may have heard of Oracle Applications Unlimited. It’s a potential solution to all of your problems. But a quick Internet search will just bring up Oracle’s own marketing. You won’t find real details about what it is, why it exists, …

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Oracle’s scare tactics to stop you from leaving Oracle Support

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If you’re reading this article, then you’re probably considering leaving Oracle Support. You’re either going unsupported or working with a third party like us to save money. But what happens when Oracle finds out you’re planning on leaving them? In our experience, one of two things: Nothing happens at all – phew! You get a scary email from your account …

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