Is your current software support partner dependable? Reliable? Committed? These may sound like qualities we look for in others; but business relationships can be just as important. So, choose the right one, for you.
Read MoreBeware mega-vendors bearing gifts. Oracle Market Driven Support may sound like an ideal offering, but MDS is Oracle’s trojan horse of sales tactics. Find out how to avoid this trap.
Read MoreOracle & SAP are engaged in a Cloud war, and more than confident to address their competitors – but on the subject of third-party support, they’re much quieter. We explain why that might be, and unravel the claims that Oracle has (quietly) made against third-party support.
Read MoreFollowing a prediction from Gartner that global IT spending is expected to decrease, added to the challenge of the global recession, organisations need to prioritise cost-cutting initiatives, without compromising on quality and service.
Read MoreSupport Revolution continues to grow its staff numbers, with new opportunities opening in our Enterprise Sales team. Anyone interested in the role might like to read an interview with one of the latest additions to the organisation. Steven Morton, an Enterprise Sales Manager, discusses his time before and during joining Support Revolution, his thoughts on the role, and advice to …
Read MoreBased on a recent post from our CEO Mark Smith and ITProPortal, exploring how Oracle forces customers to move to the Cloud, and how you can prepare.
Read MoreIf 2020 has taught anything, your IT roadmap needs to be flexible. Moving to the Cloud can still be an option in the New Year, but you can move do it in a way that works for you, not for Oracle/SAP.
Read MoreChristmas is coming, and yet you can probably expect nothing from Oracle/SAP besides rising support fees and frequent pressure to upgrade. This year, treat yourself a new, collaborative support partner in time for the New Year.
Read MoreThe global recession is pushing organisations to their last-resort options, risking damages in the short and long term, but there are other ways to save budget without compromising – such as third-party support.
Read MoreFor many organisations, Oracle support costs are a background expense, something that simply keeps happening because it always has done and always will. But it isn’t until you put the figures down on paper – namely how much your costs have increased, and how quickly – when you realise that changes need to be made.
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