Category: Blogs

Has Oracle forced you to upgrade or pay more for support?

It’s a new dawn, it’s a new day, and it’s a new… Oracle E-Business Suite for those who decided to upgrade to 12.2. While we were waving goodbye to 2021 and welcoming in the New Year (maybe a little sceptically, given the events of recent times), Oracle was busy kicking EBS 12.1.3 – and all those who didn’t upgrade to

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Has your support partner been naughty or nice this year?

Santa’s been making a list, and he’s checking it twice. But what about CIOs? Have they been checking to see whether their support partner has been naughty or nice? We had a long, hard think about the support and maintenance features we think organisations should have on their Christmas wish-list for their IT estates. All you want for Christmas is…

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Are you a third-party support sceptic?

Scepticism is rooted in the unknown; that is, a lack of evidence or proof to authenticate a claim. Without definitive facts, figures, and possibly some visuals, a sceptic will continue to doubt anything that seems dubious, uncertain, or even too good to be true. And that final preconception is perhaps why some organisations question the validity of moving to third-party

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Make Black Friday savings every day with third-party support

Black Friday is widely recognised as one of the most lucrative retail events globally, and also marks the beginning of the critical festive shopping period. This particular holiday is somewhat synonymous with special promotions, amazing bargains, and extended trading hours. But what makes Black Friday such a success? Well, without getting too heavy on the psychology, it’s a matter of

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How to keep up amidst the fourth industrial revolution with Support Revolution

The manufacturing industry, like so many others, was impacted significantly by the global pandemic. Now, nearly two years on, how are manufacturing organisations holding up? And how will the continued challenges of the pandemic inspire the road to recovery, as well as the future of the industry? The industry bottleneck The global output for manufactured goods drastically dropped in Q2

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Remember, remember the 5 reasons to choose third-party support

The 5th of November is Bonfire Night, and is a date marked in the UK with impressive firework displays, toffee apples, sparklers, and (of course) bonfires. An evening of remembering past events (“remember, remember, the 5th of November…”), we thought we would remember the top 5 reasons why organisations are choosing third-party support right now. Reason 1: Resolve incidents as

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Nightmare on Cloud Street

Since its creation, the Cloud seems to have cast a spell upon the digital world, placing vendors, CIOs, and everyone in between into some sort of computing trance. Keen to wield the power of the Cloud, mega-vendors have been grappling with innovation, development, and deployment to try and beat out their competitors. And it seems these vendors are hellbent on

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Three questions to ask before you upgrade your Oracle estate

There are a whole host of reasons why organisations would want to upgrade their Oracle estate. They could be chasing the newest and shiniest product out there, wanting to be ahead of the innovation curve with the latest features, or simply wanting to remain eligible to receive critical security patches and bug fixes. But upgrading your software, or databases, can be

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Are you losing your IT budget to the Oracle drain?

We have been living through strange, challenging times and the focus for many organisations over the past 18 months or so has primarily been getting through each day. In the wake of the COVID-19 storm, organisations around the world battened down the hatches. Some have had to make difficult decisions, and many haven’t been looking to the future because of its uncertainty.  Now, though, some of the initiatives and plans that were discussed in the pre-COVID days, or even concepts that emerged during the

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