Keeping compliant (without the vendor)

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Don’t believe everything the mega-vendors tell you.  We are aware of the concerns that organisations may have when considering third-party support. Oracle and SAP like to warn their customers of our service (but it’s not the first time they’ve misinformed customers: read our guide on common vendor traps). Due to a lengthy legal battle between a vendor and another provider, some ask ‘is …

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Why an Oracle upgrade can cost more than expected

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On the face of it, upgrading your Oracle applications and databases may seem an easy choice. Upgrading means you’re on the vendor’s top tier of support, and so won’t see such steep price increases, and you’re generally keeping yourself in the vendors’ good books.   Some may argue that you’re also keeping up with the latest technology, and so therefore, the newest benefits (although most innovative changes we’ve seen have been mostly cosmetic in recent …

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Oracle’s three ways to stop its customers leaving

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Palisade Compliance once made an interesting observation: “If it were easy to stop using Oracle, then more companies would do it.”[1] The Oracle experts raise a good point. While Oracle does provide good technology, it has a reputation. Specifically, for regularly increasing its support prices while reducing its support, and perpetually moving customers towards upgrading to the latest product version, …

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Oracle Support vs third-party support

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Some organisations may view Oracle Support as their ‘lifeline’ and are unwilling to give it up. But consider how valuable that ‘lifeline’ actually is, and how it compares to the services available from a third-party support provider, such as Support Revolution.
Compare our support service against Oracle’s, and identify three distinct reasons why organisations should consider the switch.

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Don’t put all your eggs in the Oracle basket

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In the lead up to Easter, we have some sage advice for all Oracle customers, specifically ones that are devoted to the brand. These are what some might refer to as an Oracle house. Our Easter message to you is this: don’t put all your eggs in one basket. The all-or-nothing approach doesn’t always win. What is an ‘Oracle house?’ …

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Has Oracle and SAP’s Cloud war become a cold war?

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Oracle and SAP enjoy a long game of one-upping one another, but their rivalry in Cloud offerings has plateaued to what is essentially a Cloud Cold War. Whatever the vendors offer, organisations are hesitant to move, so neither of them can ‘win.’
Meanwhile, organisations can remain neutral to the vendors’ rivalry, save money on support costs, and still get the benefits of the Cloud without the hassle.

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