Rimini Street has announced its exit from providing support for Oracle’s PeopleSoft. This decision has left organisations that rely on Rimini Street’s third-party support services facing a critical decision: where do they go next for reliable and cost-effective support?
For many, returning to Oracle is the unfortunate default option. However, your options aren’t so limited.
This blog explores the implications of Rimini Street’s decision, why returning to Oracle may not be the best solution, and how your organisation can still receive third-party support.
Rimini Street has long positioned itself as a key player in the third-party support space for Oracle PeopleSoft, offering users significant cost savings and flexibility compared to Oracle’s direct support model.
However, with its decision to exit PeopleSoft support, customers are left in the lurch, with organisations scrambling to find a replacement provider or having to re-evaluate their overall Oracle strategy.
For organisations considering a return to Oracle for their PeopleSoft support, it’s important to consider these three key downsides:
Support Revolution provides a compelling alternative for organisations seeking to maintain or improve their PeopleSoft environment without the high costs or constraints of Oracle support.
With many organisations losing their third-party support from Rimini Street’s exit, Support Revolution offers a lifeline to deliver scalable and personalised PeopleSoft support, including tax, legal, and regulatory updates, without the need to return to costly Oracle contracts or undergo unwanted system upgrades.
You’ll receive these four main benefits, plus many more:
Support Revolution’s third-party support model can save you up to 90% on annual support fees compared to Oracle. This cost efficiency allows you to reallocate resources to other strategic initiatives, such as innovation, transformation, or modernisation projects.
Unlike Oracle’s rigid support structure, Support Revolution offers a flexible, bespoke approach. Our dedicated support teams work closely with you to understand your specific PeopleSoft configurations, customisations, and requirements, ensuring personalised and practical support.
Support Revolution recognises that you should decide when and how to upgrade your systems. By choosing Support Revolution, you can run your PeopleSoft environment for as long as it meets your needs without pressure to adopt unnecessary updates or migrate to the cloud prematurely.
Support Revolution’s focus on customer satisfaction differentiates us from Oracle and Rimini Street. With dedicated support teams, rapid response times, and an in-house transition team to make the move seamless, you can sleep soundly, knowing your PeopleSoft systems will continue running efficiently without the ever-watchful eye of Oracle hanging over them.
Transitioning to Support Revolution is not just a reaction to Rimini Street’s exit — it’s a strategic move that positions organisations for long-term success. By choosing a support provider that aligns with your priorities, you can ensure the continuity and stability of your PeopleSoft environment while unlocking significant value.
The process of switching to Support Revolution is seamless and straightforward, following six simple steps:
The exit of Rimini Street from PeopleSoft support marks a turning point in the third-party support industry.
While the uncertainty may prompt some to return to Oracle, doing so risks increased costs, reduced flexibility, and an increased risk of licensing audits. Instead, this is the perfect moment to embrace a more revolutionary approach.
Support Revolution offers an innovative, cost-effective, and customer-focused solution for PeopleSoft support. By making the switch, you can regain control of your Oracle strategy, reduce unnecessary expenses, and ensure your systems continue to serve your needs for years to come.
Don’t settle for less — choose Support Revolution and join the movement toward Revolutionary Third-Party Support.
Contact our PeopleSoft team today for more information on transitioning your PeopleSoft support to Support Revolution.
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