Why Oracle and SAP don’t have New Year’s resolutions

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It’s that time of year again. As 2019 ends and 2020 begins, you are probably considering your ‘New Year’s Resolutions’. Promises we make to ourselves like going to the gym or starting a new hobby. You’ve probably seen a hundred blog and social posts already about how to make and keep your New Year’s resolution. So, this got us thinking … Read More

How quickly can you join the Support Revolution?

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Our new Timeline Calculator will show you how long it will take to move to third-party support One of the concerns organisations have when considering third-party support are the timelines to move across. The worry is that you hand in your notice to Oracle/SAP support but then don’t have enough time to complete the transition effectively – meaning the transition … Read More

Gartner advises investigating third-party support

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Gartner recognise Support Revolution In October 2019, research & insights advisors Gartner published a market guide, regarding third-party support and maintenance services for IBM, Oracle and SAP software. IBM, Oracle and SAP’s software support costs are rising, and they’re increasing the pressure for customers to migrate to Cloud. Sourcing, procurement, and vendor management leaders are becoming more inclined to consider … Read More

Amazon free themselves from Oracle support

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Amazon leave Oracle for AWS Amazon had cause to celebrate in November 2019. On 1 November, they turned off their Oracle data warehouse, and in a huge act of on-premise hosting, migrated their enterprise from Oracle to their own AWS. It required a move of 75 petabytes of internal data, stored in nearly 7,500 Oracle databases. All had to be … Read More

The Dirty Tricks They Play: SAP’s Underwhelming SLAs

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Organisations of all sizes and across all industries rely absolutely on their ERP solutions. So when you have a problem with your ERP solution, you need help fast. Thankfully, customers can always rely on SAP’s official support programme to deliver in their time of need. Or can they? In this series, we’re taking a look at some of the most … Read More

Legislative patching case study: Making Tax Digital

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What is Making Tax Digital? Making Tax Digital (MTD) is a UK government initiative with the aim of making tax administration more effective, efficient and easier for taxpayers. It requires that any VAT-registered business with a taxable turnover above the threshold (£85,000) will need to keep tax records digitally and use software to submit their VAT returns for VAT periods … Read More

Upgrading your ERP: Sticking with what you have

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It seems like every analyst, consulting firm, and vendor marketing team is constantly pushing organisations to upgrade their ERP system. But who really benefits from it? Is it the organisation agreeing to upgrade? Or the analysts, consulting firms, and vendors who make their money by selling and installing ERP upgrades? In this series, we’ve been looking at the five main … Read More

The Dirty Tricks They Play: Do as SAP Say or It’s Audit Time

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Nobody likes being audited. It’s boring, labour intensive, and nothing good ever comes of it. And when it’s an ERP supplier audit? Things only get worse. Huge amounts of time and resources are required. And if it turns out you’re under-licensed? Things are going to get very expensive very quickly. In this series, we’re taking a look at some of … Read More

Upgrading your ERP: Is latest REALLY greatest?

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When faced with an ERP upgrade, many organisations reluctantly opt to go ahead with it despite the expense and risk involved. Why? Usually, it’s because they feel they need to remain in the vendor’s official support programme, and periodic upgrades are a prerequisite. In this series, we’re looking at the five main options organisations have when deciding the future of … Read More