SAP have extended their end-of-support deadline once more, from 2025 to 2027, and released more information on what’ll happen for customers who refuse to move. What does this new information mean for your organisation?
A comparison between our SLAs, Oracle’s and SAP’s, and other third-party support providers. Which one provides the best level of service?
Organisations of all sizes and across all industries rely absolutely on their ERP solutions. So when you have a problem with your ERP solution, you need help fast. Thankfully, customers can always rely on SAP’s official support programme to deliver in their time of need. Or can they? In this series, we’re taking a look at some of the most … Read More
Nobody likes being audited. It’s boring, labour intensive, and nothing good ever comes of it. And when it’s an ERP supplier audit? Things only get worse. Huge amounts of time and resources are required. And if it turns out you’re under-licensed? Things are going to get very expensive very quickly. In this series, we’re taking a look at some of … Read More
SAP’s CEO, Bill McDermott, has shocked everyone by quitting with immediate effect this month, staying on only in an advisory role until the end of the year. But what will this mean for SAP and its currently Cloud-only strategic focus? The shock at the announcement came as McDermott’s contract doesn’t actually run out until 2021, and with a recent restructuring … Read More
One of the major perks of staying “in support” for a business software solution is that you generally get the benefit of any new features of enhancements the supplier releases. And while many of those enhancements may not directly benefit every customer, there’s always the hope that something new will be released that has a tangible benefit for your business. … Read More
Failing to be properly licensed for your ERP system isn’t a good idea. If the provider finds out, it’s likely going to cost you a pretty penny to set things right. But what about if you are fully-licensed? Does that mean you’re safe? Not if SAP have anything to say about it. In this series, we’re taking a look at … Read More
SAP’s initial announcement and first few years of marketing for S/4HANA was incredibly optimistic, with the company boldly declaring that it would dominate the database market and oust Oracle, it even went so far at one point to say that ‘there was going to be no innovation in SAP outside of HANA and S/4HANA’. But with slow sales and marketplace … Read More
In April, security firm Onapsis posted about a new threat facing SAP customers that they have called ’10kBLAZE’, an exploit that their researchers have estimated could impact over 50,000 companies worldwide – enabling hackers to access, steal or edit any data that sits in your SAP system. These exploits can be executed by a remote, unauthenticated (no username and password) … Read More
Many SAP customers unthinkingly line up to renew their support contracts each year, but what if you could save 50% each year with an SAP holiday? If you are an SAP customer, it’s likely that you may be paying up to 22% of your license fees to support and maintain your databases and software. But is this really necessary? What … Read More
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