Support Revolution opens new Middle East office

We’re pleased to announce our latest office opening in Dubai today on April 2nd 2019. This new office is the centre of our operations in the region. “This new office opening represents an important milestone in the company’s history, as Support Revolution is committed to expanding its services and reach to meet the evolving needs of its customers around the …

ERP News: SAP’s 2025 deadline will focus minds

Support Revolution CEO, Mark Smith comments on ERP News’ latest article on the SAP 2025 deadline, and what it means for the organisations that it impacts. “Six years to go, and SAP’s 2025 deadline still doesn’t seem to be convincing businesses to move to the cloud. The ticking clock means that in 2019 many more businesses will start to make …

Enterprise Times – Business Leader interview with Mark Smith

Our CEO, Mark Smith, was interviewed by Steve Brooks of Enterprise Times about his experiences of setting up Support Revolution and his background. Mark answers questions such as: Can you give me a 30 second pitch for Support Revolution? Who is your inspiration and why? What are your personal challenges for the next 12 months? What was your darkest (business) …

Computing – Oracle’s “dirty tricks” to continue in 2019

Our CEO, Mark Smith, was interviewed by Computing Magazine about some of the latest ‘dirty tricks’ he has seen Oracle use to confuse its customers. He pointed out that Oracle has recently changed several of its support contract policies which have confused and concerned customers (we wrote a white paper on those changes here). Smith said that: “We expect Oracle will …

e3zine – The End Of ERP History?

Is this the end of ERP history? Innovation of on-premise ERP software has slowed, but why? Vendors such as Oracle and SAP just don’t want to sell it anymore as it’s no longer their flagship product. So are we witnessing the end of innovation in ERP? Our CEO, Mark Smith argues that vendors need to re-evaluate what their customers want …

CBR Online – Avoiding Getting Stung by the Oracle “Minibar”

Simply accepting the default install of Oracle software could lead to paying heavy fines when audited. Our CEO Mark Smith explains how in Computer Business Review‘s latest article on Oracle’s business practices: Click here to read the full article. At the end of a relaxing holiday, or successful business trip: all that’s left to do is check out of the …

Manufacturing Today: Industry 4.0 – A Different Revolution

Mark Smith asks: Does Industry 4.0 demand the latest and greatest ERP? There’s wide agreement that Industry 4.0, or the fourth industrial revolution, is here. But what it actually means for manufacturers still seems to be up for debate. Digital transformation, the use of sensors and IoT devices, and the creation of much more data will all undoubtedly feature, but …

CBR Online – Is SAP’s 2025 Deadline Real?

Our CEO, Mark Smith, writes in CBR Online about SAP’s 2025 deadline and what it means for organisations. If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking. SAP will continue to offer support for its ERP …