CBR Online – Is SAP’s 2025 Deadline Real?

Our CEO, Mark Smith, writes in CBR Online about SAP’s 2025 deadline and what it means for organisations. If you use SAP’s Enterprise Resource Planning (ERP) software, and you’re not using SAP S/4HANA, you’re on a deadline. A deadline that was recently extended to 2025, but still, the clock is ticking. SAP will continue to offer support for its ERP …

Government Computing – Wirral Council gets £336,000 support savings boost

Three year windfall driven by Support Revolution engagement in bid to cut Oracle support costs. Wirral Council claims to have saved £336,000 since it switched from Oracle support three years ago. The council, which employs 3,500 people, uses Oracle’s E-Business Suite to manage several services, including cash management, CRM, procurement, general ledger, account payable & receivable. But three years ago, …

Enterprise Times – Wirral Council saves more than £100k on ERP support

Support Revolution has announced the ongoing success of its software maintenance and support contract with Wirral Council. Wirral Council is in the middle of a £4,000,000 transformation program to update its systems. One of the considerations was whether to upgrade the existing Oracle EBS system. Instead it decided to defer upgrading and outsource its support and maintenance contract. After a …

Why security should be a priority for an ERP ecosystem

With an increasing amount of important data stored in various databases and organisations reliant on ERP software, it has never been more important for CTOs and CIOs to remain vigilant and educate themselves on ERP security to ensure their organisation remains operational during a cyber attack. In May of this year, organisations across the globe were hit by a malicious …

Information Age – Tech Leaders Awards 2017 – finalists revealed

The final shortlist for Britain’s flagship celebration of tech leaders, innovators and disruptors, the Tech Leaders Awards, has been revealed. The winners will be announced at a gala ceremony on 14 September. The UK’s leading celebration of the business, IT and digital leaders driving disruptive innovation and demonstrating value from technology is today revealed. The Tech Leaders Awards, organised by …

ITProPortal – The biggest kept secret: How the public sector can reduce IT spend

Shrinking IT budgets continue to put pressure on public sector executives to reduce their IT spending. With the public sector’s IT infrastructure being more complex than ever, knowing what to buy and the ROI of the purchase adds to the confusion. Yet, despite this complexity, industry insiders, commentators and even the UK Government see room to free up budget within …

Virtual Strategy Magazine – Support Revolution continues to fix 100% of incidents within challenging SLA targets for another month

High-quality proactive support provided to customers at maximum level for the third time in six months Support Revolution the UK-based provider of third-party software support and maintenance for Oracle and SAP systems, has today announced that it has again hit 100% Service Level Agreement (SLA) compliance, responding to and resolving customer incidents throughout June 2017. The company’s 2017 average SLA …

Government & Public Sector Journal – Public Sector Executives Countdown to 2020 . . . and the clock’s ticking

25 November 2015, is a memorable date for most Public Sector Executives, although not for the right reasons, writes Mark Smith, CEO of SAP and Oracle software support specialist Support Revolution. Less than 18 months ago, the former Chancellor of the Exchequer, George Osborne, set out the Government’s spending plans up to 2019-20. The Spending Review outlined detailed cuts averaging …

Computer Business Review – The top five secrets every CTO needs to know about reducing their software support bills

As competition amongst businesses intensifies, CTOs and IT Managers are under strain to significantly reduce their support bills. Mark Smith, Managing Director of Oracle and SAP support specialists, Support Revolution, talks about how businesses can maximise their IT budget and still receive premium support. Businesses are under increasing pressure to reduce overheads, save money and maximise profit; often forcing them …