Wirral council joined Support Revolution in XXXX looking for cost savings and an improved service on their Oracle Database and E-Business Suite support partnership.
Since that move Wirral Council have seen cost savings of over £100k per year, the introduction of our industry leading response and resolution SLA and taken pressure off restrictive IT budgets.
By utilising this new found budget Wirral Council was able to invest in a significant transformation plan. They were also able to create a more agile workforce, increase remote working and undertake a migration to Windows 10 and Office 365 for all users.
In the long term, these reinvestments and improvements will better serve its employees and in turn, benefit Wirral residents as well.