G-Cloud 12 is a UK government framework used to allow government bodies to procure hosting, software, managed services and support & maintenance services.
Support Revolution has been on G-Cloud offering cost savings for Oracle & SAP support and maintenance since its introduction to the framework in 2013. Headquartered in Thatcham, UK, Support Revolution has helped several central and local government bodies save a minimum of 50% on their current vendor support invoices.
Wirral Council joined Support Revolution in 2016 looking for cost savings and an improved service on their Oracle Database and E-Business Suite support partnership.
Since that move Wirral Council have seen cost savings of over £100k per year, the introduction of our industry leading response and resolution SLA and taken pressure off restrictive IT budgets.
By utilising this new found budget Wirral Council was able to invest in a significant transformation plan. They were also able to create a more agile workforce, increase remote working and undertake a migration to Windows 10 and Office 365 for all users.
In the long term, these reinvestments and improvements will better serve its employees and in turn, benefit Wirral residents as well.