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In a recent press release from Gartner*, software and IT services spending is anticipated to experience double-digit growth in 2024.
According to Gartner, “Software is the second-highest IT spend category, which drives sourcing, procurement and vendor management leaders to analyze cost-saving opportunities from independent third-party support providers.”
This Gartner® report, Market Guide for Independent Third-Party Software Support for Megavendors is designed to help you identify where you can reduce your software support costs by 50% or more.
“Gartner’s 2022 IT Key Metrics data shows that software is a significant spend across industries. It is the second-highest spend category over the five-year period of 2018 to 2022.”
It follows…
“When third-party support is a feasible alternative, the significant software maintenance and support cost reduction opportunity can be a quick win.”
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*Gartner press release, Oct. 2023: Gartner Forecasts Worldwide IT Spending to Grow 8% in 2024.
Reference: Market Guide for Independent Third-Party Software Support for Megavendors – Rob Schafer, Alison Adams, Adam DeJoy, Jo Ann Rosenberger, Ciaran Hudson published 27 November 2023.
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
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