Filter by content type


How to switch from Oracle and SAP Support to a third-party provider

View Post

When considering third-party support, the main concern for many of our customers has always been the transition process from their vendor to us. Understandably, many worry that the process is long, complicated, and time-consuming – offsetting the savings of third-party support with the hidden-people-costs that a lengthy transition can incur. With Support Revolution, this is not the case Transitioning from … Read More

Upgrading your ERP: Should you consider switching vendors?

View Post

There are many ways that an ERP solution can underperform. Lack of functionality and poor value for money are among the most common culprits. And when you find yourself in these positions, it’s only natural to consider switching to a different ERP vendor. In this series, we’re looking at the five main options organisations have when deciding the future of … Read More

Three tactics Oracle will use to force you into their Cloud

View Post

Everyone is talking about Cloud at the moment, especially major ERP providers Oracle and SAP, who are doing everything they can to win the Cloud war. This is important because both Oracle and SAP are putting their customers on a deadline to upgrade to their Cloud products and repeating the same mantra to their customers of ‘move now or lose … Read More

Payroll Legislative Patching – What are your options?

View Post

If legislative payroll patching is causing you a headache, did you know there is an alternative to vendor supplied patches? Don’t just stick with your vendor for legislative patches when you can get a tailor-made service, cheaper, elsewhere. What is payroll patching? Organisations running their own Payroll system need to apply regular updates to them to keep up-to-date with changes … Read More

Upgrading your ERP: Is SaaS the answer?

View Post

SaaS is now the default choice for many business applications, including CRM, HR, and procurement. Rather than maintain the infrastructure needed for on-premise hosting—and deal with the inconvenience of upgrades—with SaaS solutions you simply pay a recurring fee and access your ERP using a web browser.  Sounds great – but is it the true story? In this series, we’re looking … Read More

Upgrading Your ERP: Time to Move to the Cloud?

View Post

Right now, if you believe the hype, everything is being moved to the Cloud—whether it makes sense to or not for the organisations or processes/technology concerned. So sooner or later, it’s only natural that organisations would consider it as an option for ERP. After all, at some point every organisation is faced with the prospect of upgrading its ERP system—so … Read More

The Dirty Tricks They Play: Oracle’s Disappearing SLAs

View Post

SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by their ERP provider in particular, because these systems are so critical to daily operations. Unfortunately, the support SLAs offered by Oracle aren’t quite what they seem. In this series, we’re taking a look at some of the most common dirty tricks used … Read More