Hybrid Cloud ERP

Why Hybrid Cloud ERP is becoming the new norm

We’ve written a lot about the move to Cloud ERP and the tug of war that seems to be happening between vendors and customers, especially over controversial de-support dates from SAP and bullish sales tactics from Oracle – all designed to convince you to sign up to their own version of Cloud ERP. TechTarget has covered this issue recently, citing …

ERP News: SAP’s 2025 deadline will focus minds

Support Revolution CEO, Mark Smith comments on ERP News’ latest article on the SAP 2025 deadline, and what it means for the organisations that it impacts. “Six years to go, and SAP’s 2025 deadline still doesn’t seem to be convincing businesses to move to the cloud. The ticking clock means that in 2019 many more businesses will start to make …

Support Revolution Leaves Oracle

Why we cancelled our Oracle Gold partnership

We setup PDG Consulting (the forerunner to Support Revolution) in 1998 to work alongside Oracle and SAP as consultants and systems implementors. This was a pivotal step in our development as we grew a solid pool of technical talent and experience in both Oracle and SAP ERP (which is why we’re so good at providing support!). But while we quickly …

SLAs: Are Oracle and SAP letting you down?

We think you are getting a raw deal on SLAs. Service level agreements (SLAs) are often used between two separate organisations – or between two divisions within the same organisation – to mutually agree on how those two parties will work together. But large organisations often take advantage of this ‘mutual agreement’, enforcing misleading SLAs that sew distrust across the …

Thinking about breaking up with your ‘legacy’ systems?

Like many others, you may be looking at your current ERP system and wondering ‘is it enough?’. The sales and marketing teams of every vendor and consultancy have been working overtime for the past few years trying to convince you to move to cloud ERP. They want you to ditch old-reliable and take a chance with their latest technology (and …

SAP Holiday Whitepaper

How to take a payment holiday from SAP

Many SAP customers unthinkingly line up to renew their support contracts each year, but what if you could save 50% each year with an SAP holiday? If you are an SAP customer, it’s likely that you may be paying up to 22% of your license fees to support and maintain your databases and software. But is this really necessary? What …

Enterprise Times – Business Leader interview with Mark Smith

Our CEO, Mark Smith, was interviewed by Steve Brooks of Enterprise Times about his experiences of setting up Support Revolution and his background. Mark answers questions such as: Can you give me a 30 second pitch for Support Revolution? Who is your inspiration and why? What are your personal challenges for the next 12 months? What was your darkest (business) …

New Years resolutions

Your New Year’s resolutions could hurt your IT strategy

It seems that everyone has a blog or take on New Year’s resolutions at this time of year. And you can bet that IT vendors, analysts and bloggers will all be talking about the latest innovations and technologies that you should be investing in. Some of our favourites are listed at the bottom of this article. But while many of …

S/4HANA Public Cloud vs Private Cloud

S/4HANA Public Cloud vs Private Cloud

If you are using SAP products at the moment then you’re probably considering your next steps given the 2025 deadline (if so, you should read our white paper on the topic). Most SAP ERP is currently on-premise and SAP is heavily pushing these customers to consider its cloud solutions. SAP has been investing heavily in cloud recently and expanding its …

Oracle Moves to the Cloud

It’s taken Oracle six years to move to their own cloud

And they’re still not done yet… Oracle has recently been making noises about its successful transition to its own cloud services. There have been a lot of high-fives and back-slapping over the fact they have taken SIX YEARS to transition most of their business to their own cloud. The worst part though is that they aren’t even fully migrated yet; …