Cancel Oracle auto renewal blog

You need to cancel your Oracle Support auto-renewal now

We’ve written before about the dangers of Oracle’s recent contractual changes to its support agreements (auto-renewals, matching service policies, etc.) – but now we’ve got one clear reason to tell you to cancel your auto-renewal: Auto-renewals mean automatic price rises. You read that right. We’ve been trying to find out why so many Oracle customers have been talking to us …

Oracle Security Blog

Oracle Security Update: CVE-2019-2725

On Friday 26th April 2019, Oracle released a new “out of band” security alert for WebLogic Server, affecting versions 10.3.6 and 12.1.3: CVE-2019-2725. “Out of band” updates and alerts are usually critical as they occur outside of Oracle’s usual update/patching schedule. This is because Oracle thinks that the corresponding issue is important and damaging enough that you need to do …

Oracle Price Rises

Oracle increase support and maintenance charges by 4%

So what are you getting from Oracle’s price rises? We’ve spoken to many companies worldwide who were shocked to see their annual support bill increase by a whopping 4%. This price rise has come as a surprise to many people who have previously only seen smaller (but still significant) increases to their annual bills. “Customer outrage at these price hikes …

Oracle Job Cut Impacts

Oracle job cuts: Will anyone be there to pick up the phone?

Last month Oracle laid off a large section of their workforce at short notice and with no warning. But what will Oracle job cuts mean for your ERP support? They haven’t revealed how many employees have been cut, but various posters on theLayoff.com, (a site for people affected by layoffs) have been giving insider info and tips, indicating that the …

Support Revolution opens new Middle East office

We’re pleased to announce our latest office opening in Dubai today on April 2nd 2019. This new office is the centre of our operations in the region. “This new office opening represents an important milestone in the company’s history, as Support Revolution is committed to expanding its services and reach to meet the evolving needs of its customers around the …

Hybrid Cloud ERP

Why Hybrid Cloud ERP is becoming the new norm

We’ve written a lot about the move to Cloud ERP and the tug of war that seems to be happening between vendors and customers, especially over controversial de-support dates from SAP and bullish sales tactics from Oracle – all designed to convince you to sign up to their own version of Cloud ERP. TechTarget has covered this issue recently, citing …

ERP News: SAP’s 2025 deadline will focus minds

Support Revolution CEO, Mark Smith comments on ERP News’ latest article on the SAP 2025 deadline, and what it means for the organisations that it impacts. “Six years to go, and SAP’s 2025 deadline still doesn’t seem to be convincing businesses to move to the cloud. The ticking clock means that in 2019 many more businesses will start to make …

Cancelling Oracle Contract

Why we cancelled our Oracle Gold partnership

We setup PDG Consulting (the forerunner to Support Revolution) in 1998 to work alongside Oracle and SAP as consultants and systems implementors. This was a pivotal step in our development as we grew a solid pool of technical talent and experience in both Oracle and SAP ERP (which is why we’re so good at providing support!). But while we quickly …

Oracle and SAP SLAs

SLAs: Are Oracle and SAP letting you down?

We think you are getting a raw deal on SLAs. Service level agreements (SLAs) are often used between two separate organisations – or between two divisions within the same organisation – to mutually agree on how those two parties will work together. But large organisations often take advantage of this ‘mutual agreement’, enforcing misleading SLAs that sew distrust across the …