With many IT budgets being squeezed, it is worth examining the validity of one of the most common reasons SAP customers give for remaining with SAP support; access to software upgrades that provide new functionality. When SAP released version ECC 6 of their ERP software in 2006, they introduced the concept of Enhancement Packages (EHP),… Read more »
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Did you know that you could save up to 90% on your Oracle & SAP support and maintenance fees on G-Cloud 10? If you are a Public Sector organisation, you could join customers such as UK Shared Business Services, the National Audit Office and the Bank of England who have already made massive savings on… Read more »
Gartner publishes it’s “Magic Quadrant” every year detailing their findings on various hot topics. One of the hottest from May 2018 is which Infrastructure as a Service (IaaS) suppliers are viewed as the best choice. In their wisdom, Gartner suggests that Amazon Web Services (AWS) and Microsoft Azure are way out in front, with Oracle… Read more »
Wirral Council reveals £336,000 cost savings with Support Revolution will underpin move to become more agile.
Three-year saving on Oracle support costs will feed into IT transformation project. Support Revolution, UK-headquartered provider of third-party software support and maintenance for Oracle and SAP systems, today announces that Wirral Council has saved £336,000 since it switched from Oracle support three years ago. Wirral Council, which employs 3,500 people, uses Oracle’s E-Business Suite to… Read more »
Christmas has come and gone, the New Year is well underway, and the end of the financial year is looming. This is an important time, with preparations for the start of the new tax year beginning on 6th April, when new payroll tax legislation comes into force. That’s only 3 months away – have you… Read more »
It’s been a busy summer for the Support Revolution Marketing team, with no rest as we come in to autumn and the exhibition season. We have Halloween to look forward to at the end of the month – we hope you’re not experiencing too many nightmares with Oracle or SAP support at the moment, but… Read more »
Gartner Presentation: How a financial services organisation de-risked their Oracle support and saved millions
A week ago, on 21st September 2017, it was my great honour to speak to a gathering of Gartner’s clients at the IT Financial, Procurement & Asset Management Summit in London. Many organisations turn to Gartner when they need independent expertise and advice on the latest trends and their recommended suppliers, and so it was… Read more »
Mark Smith, Founder and CEO of Support Revolution, a third-party support and maintenance provider of Oracle and SAP systems, has been named a finalist in this year’s Tech Leaders Awards as ‘ Disruptive Leader of the Year’. Founded in 2012, Support Revolution is the only UK headquartered, third-party support and maintenance provider of Oracle and… Read more »
Support Revolution continues to fix 100% of incidents within challenging SLA targets for another month
High quality proactive support provided to customers at maximum level for the third time in six months Support Revolution the UK-based provider of third-party software support and maintenance for Oracle and SAP systems, has today announced that it has again hit 100% Service Level Agreement (SLA) compliance, responding to and resolving customer incidents throughout June… Read more »
Want to Cut Your Fees in Half and significantly improve the level of support you receive? Then read on… As December approaches, SAP customers are about to renew their support and maintenance contracts and become locked in to their 2018 agreement with the vendor for another year. If, however, customers want to move away from… Read more »