Disruptive Leader of the year

Founder of Support Revolution Named As ‘Tech Leaders Award’ Finalist

Mark Smith, Founder and CEO of Support Revolution, a third-party support and maintenance provider of Oracle and SAP systems, has been named a finalist in this year’s Tech Leaders Awards as ‘ Disruptive Leader of the Year’. Founded in 2012, Support Revolution is the only UK headquartered, third-party support and maintenance provider of Oracle and SAP systems. The company provides …

Information Age – Tech Leaders Awards 2017 – finalists revealed

The final shortlist for Britain’s flagship celebration of tech leaders, innovators and disruptors, the Tech Leaders Awards, has been revealed. The winners will be announced at a gala ceremony on 14 September. The UK’s leading celebration of the business, IT and digital leaders driving disruptive innovation and demonstrating value from technology is today revealed. The Tech Leaders Awards, organised by …

ITProPortal – The biggest kept secret: How the public sector can reduce IT spend

Shrinking IT budgets continue to put pressure on public sector executives to reduce their IT spending. With the public sector’s IT infrastructure being more complex than ever, knowing what to buy and the ROI of the purchase adds to the confusion. Yet, despite this complexity, industry insiders, commentators and even the UK Government see room to free up budget within …

Support Revolution continues to fix 100% of incidents within challenging SLA targets for another month

High quality proactive support provided to customers at maximum level for the third time in six months Support Revolution the UK-based provider of third-party software support and maintenance for Oracle and SAP systems, has today announced that it has again hit 100% Service Level Agreement (SLA) compliance, responding to and resolving customer incidents throughout June 2017. The company’s 2017 average …

Virtual Strategy Magazine – Support Revolution continues to fix 100% of incidents within challenging SLA targets for another month

High-quality proactive support provided to customers at maximum level for the third time in six months Support Revolution the UK-based provider of third-party software support and maintenance for Oracle and SAP systems, has today announced that it has again hit 100% Service Level Agreement (SLA) compliance, responding to and resolving customer incidents throughout June 2017. The company’s 2017 average SLA …

SAP support maintenance

About to renew your SAP support & maintenance?

Want to Cut Your Fees in Half and significantly improve the level of support you receive? Then read on… As December approaches, SAP customers are about to renew their support and maintenance contracts and become locked in to their 2018 agreement with the vendor for another year. If, however, customers want to move away from vendor support they need to …

The Oracle vs. Rimini Street Lawsuit…

As most people in the IT industry have heard by now, Rimini Street, providers of software support and maintenance for Oracle and SAP, were taken to Court in the US over their business practices. Oracle were obviously wanting to vigorously defend their support service offering. At the end of the case, Rimini Street paid a total of $123.9 million in …

Security

Oracle & SAP security patching failings highlighted by ‘WannaCry’

The recent WannaCry ransomware attack affected many organisations from both the public and private sectors across all continents. It targeted IT systems by encrypting data, then demanded ransom payments in untraceable Bitcoin. May’s attacks were thought to have infected over 230,000 computerised systems in over 150 countries, with the UK’s NHS widely affected and reports of 70,000 devices disrupted including …

SAP HANA

SAP ability to resell Oracle DBMS licenses – due to expire 31 December 2017

Back in December 2014, SAP and Oracle extended their agreement for a further 3 years to allow SAP customers to buy Oracle runtime DBMS licenses from SAP. However, what they also did as part of this deal was to increase the cost of these licenses from 15% of SAV (SAP Application Value) to 19%. SAP responded by offering HANA licenses …