Category: News

man hiding in box from bad weather

Support Revolution’s 100% SLA success

High-quality proactive support provided to customers at maximum level for the third time in six months Support Revolution is the UK-based provider of third-party software support and maintenance for Oracle and SAP systems. Today, it has announced that it has, once again, hit 100% Service Level Agreement (SLA) compliance. This means Support Revolution has responded to and resolved all customer

Read More
published support revolution

Government and Public Sector Journal: Countdown to 2020

The Government and Public Sector Journal recently published an article featuring Support Revolution’s CEO, Mark Smith. Mark discusses Public Sector executives’ countdown to 2020. 25 November 2015 is a memorable date for most Public Sector executives, although not for the right reasons. Less than 18 months ago, the former Chancellor of the Exchequer, George Osborne, set out the Government’s spending plans

Read More
published support revolution

CBR: How CTOs reduce support bills on ERP software

Computer Business Review recently published an article featuring Support Revolution’s CEO, Mark Smith. Mark discusses five ways CTOs can reduce support bills. As competition amongst businesses intensifies, IT managers CTOs can significantly reduce their support bills. Mark Smith, CEO of Oracle and SAP support specialist Support Revolution, talks about how organisations can maximise their IT budget and still receive premium support.

Read More
published support revolution

Information Age: Navigating the minefield of ERP support

Information Age recently published an editorial by our CEO, Mark Smith. It discusses how to navigate the minefield of ERP support. What is the difference between software and application support? It’s certainly a cause of confusion to every IT manager. It can also cost them vast sums of money every year. IT departments have become complex entities. With more technology used within

Read More

Adjacent Open Access – Public sector support solutions

Mark Smith, CEO of Support Revolution, highlights the plight of public sector IT amid budget cuts and explains why it is vital to deliver better sourced services. A key IT cost for the public sector is software support and maintenance from large ERP vendors such as Oracle and SAP. In 2013 alone, the UK Government spent approximately £290m on Oracle;

Read More