How we support:

Oracle Database

Oracle Database Support

At Support Revolution, we aim to provide the customer with an alternative to Oracle Database Support. We are independent so we can pass on massive savings for organisations currently relying on Oracle for their Database Support. We have strength in depth when it comes to experience and expertise and we will not rest until all your questions or problems are solved.

For over twenty years we have provided oracle database support for customers all over the world and we ensure that each one of those customers make savings of 50% at the very least. We believe that the large software houses use their market dominance and charge the customer too much for database support. Our talent is now at your disposal for a fraction of the price. Our best-in-class support will keep your organisation on track with all your systems that rely on Oracle Database covered for every eventuality.

The history of Oracle Database

In 1977, Relational Software Inc. (RSI, later Oracle) was founded by Larry Ellison, Bob Miner and Ed Oates. With experience working for government agencies, they managed to get a contract to create a database for the CIA. This was the very beginnings of the Oracle Database. In 1979, the first commercially available RDBMS was released (Oracle V2). The first ‘portable’ version (V3) was created in 1983 for use on PCs, minicomputers, and mainframes.

Versions four, five, six, and seven were released over the coming years with slight enhancements. Version eight was released in 1997 as the object-relational database, supporting new data types. 8i was released two years later, designed for internet computing. 2001 saw the release of Oracle Real Application Clusters (RAC), offering clustering and high availability. Oracle Database 10g introduced grid computing in 2003 and 11g was released in 2007 with minimal enhancements.

Oracle Database 12c, released in 2007, was Oracle’s first step towards Cloud, designing this database for Cloud use. Oracle Database 19c, released in 2018, introduced the ‘autonomous’ database. This meant that tasks typically performed by a DBA will be carried out autonomously (although a DBA is still needed to monitor this).

New versions of Oracle Database are now released annually and named accordingly (for example, version 21 will be released in 2021).

Oracle Database overview

Oracle’s Relational Database Management System (RDBMS) allows you to store and retrieve data quickly and safely.

It’s very reliable and can cope with huge amounts of data and application workloads while maintaining data integrity and reliability. It’s also highly scalable, using its own unique technologies.

Oracle Database is a comprehensive software product with many tools and utilities.

Common problems with Oracle Database

Oracle Database is notoriously costly which can be prohibitive, especially for the vast majority of organisations.

It isn’t just the initial cost of the database that is expensive either; there are a lot of hidden costs. Many features require additional licensing that increase the total cost, and Oracle Database can require significant resources once installed.

Move if you want to make cost savings

- You can save at least 50% on your current Oracle support costs with us
- We'll work with you to identify and decommission any shelfware for additional savings
- You will then save even more by avoiding unnecessary upgrades and patches

Move if you want to receive superior support

- You'll get 24/7 support, with a dedicated account manager and regular reporting
- We have response and resolution SLAs for all categories of ticket (unlike Oracle)
- And in the rare case where we miss an SLA, we'll refund you with service credits

Move if you want to take back control of your IT strategy

- Choose if and when you upgrade as we support all versions and customisations
- Apply patches in hours (not months) and with no downtime through virtual patching
- Take advantage of our 20+ years experience in Oracle/SAP consultancy

Your guide to leaving Oracle Support

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