Oracle Products

Support Revolution can take over your Oracle support and maintenance contract, providing you with peace of mind you can rely on to support your business-critical systems. We provide the same legislative patches as the manufacturer and a superior level of security fixes. We also look after you properly by providing a dedicated account management team who you’ll get to know personally, you’ll receive regular management reports and onsite meetings to ensure you are completely delighted with our performance.
Our parent company has over 18 years’ experience as an Oracle partner so we are able to supply additional licences at discounted rates should you need them.

We support any Oracle database version / release, from release Oracle 8 right up to Oracle 12c, (the latest). We can also help you with any Oracle upgrade or to implement any new Oracle product.

We support the following Oracle products:

Immediate and ongoing Oracle cost savings

Support Revolution provides Oracle software support and maintenance at half the price you would pay the manufacturer.
Our customers also enjoy the freedom of avoiding forced upgrades, continuing on their stable version, achieving even greater savings.
Below is an example of the financial savings one long-standing customer is achieving by transferring their software support & maintenance services to Support Revolution.

 Manufacturer costSupport Revolution cost
Total costs over 5 years£2 million£750K
Annual software support & maintenance cost£300K£150K
Upgrade costs (estimate)£500KNot required

All Support Revolution customers achieve a minimum 50% saving on the support fee they would have paid.
When additional upgrade savings are also considered, a typical Support Revolution customer can achieve savings in excess of 75% and some save 90% or more.

Oracle Support Services

At Support Revolution, we understand how important it is for you to have software support and maintenance that you can rely on; and that you want to be able to see the progress of resolutions as they happen.
Our software support services are wide-reaching, ensuring you receive the most comprehensive support and maintenance services available.

ServicesOracleSupport Revolution
Service RequestsYesYes
PatchesYesYes
Legal & Regulatory PatchesYesYes
24 x 7 SupportYesYes
Cloud ServicesYesYes
Security patchingQuarterlyImmediately
Support for CustomisationsYes
Support for Performance IssuesYes
Interface SupportYes
Monthly Service ReportsYes
Quarterly Account Management MeetingsYes
Service Level Agreement (SLA)Yes
Assigned Primary Support ContactYes
Discover how much budget you could be saving on your Oracle Support – contact us for a no obligation estimate of immediate and ongoing savings.