Support Revolution can take over your Oracle support and maintenance contract, providing you with peace of mind you can rely on to support your business-critical systems. We provide the same legislative patches as the manufacturer and a superior level of security fixes. We also look after you properly by providing a dedicated account management team who you’ll get to know personally, you’ll receive regular management reports and onsite meetings to ensure you are completely delighted with our performance.
Our parent company has over 18 years’ experience as an Oracle partner so we are able to supply additional licences at discounted rates should you need them.
We support any Oracle database version / release, from release Oracle 8 right up to Oracle 12c, (the latest). We can also help you with any Oracle upgrade or to implement any new Oracle product.
We support the following Oracle products:
Immediate and ongoing Oracle cost savings
Support Revolution provides Oracle software support and maintenance at half the price you would pay the manufacturer.
Our customers also enjoy the freedom of avoiding forced upgrades, continuing on their stable version, achieving even greater savings.
Below is an example of the financial savings one long-standing customer is achieving by transferring their software support & maintenance services to Support Revolution.
|Manufacturer cost||Support Revolution cost|
|Total costs over 5 years||£2 million||£750K|
|Annual software support & maintenance cost||£300K||£150K|
|Upgrade costs (estimate)||£500K||Not required|
All Support Revolution customers achieve a minimum 50% saving on the support fee they would have paid.
When additional upgrade savings are also considered, a typical Support Revolution customer can achieve savings in excess of 75% and some save 90% or more.
Oracle Support Services
At Support Revolution, we understand how important it is for you to have software support and maintenance that you can rely on; and that you want to be able to see the progress of resolutions as they happen.
Our software support services are wide-reaching, ensuring you receive the most comprehensive support and maintenance services available.
|Legal & Regulatory Patches||Yes||Yes|
|24 x 7 Support||Yes||Yes|
|Support for Customisations||Yes|
|Support for Performance Issues||Yes|
|Monthly Service Reports||Yes|
|Quarterly Account Management Meetings||Yes|
|Service Level Agreement (SLA)||Yes|
|Assigned Primary Support Contact||Yes|