JD Edwards

Support Revolution provides support for all versions of JD Edwards OneWorld, EnterpriseOne and JD Edwards World applications.

We provide support for all the JD Edwards OneWorld and EnterpriseOne product groupings including:

  • Customer Relationship Management
  • Human Capital Management
  • Financial Management
  • Project Management
  • Asset Lifecycle Management
  • Order Management
  • Supply Chain Execution (Logistics)
  • Supply Chain Planning
  • Supply Management (Procurement)
  • Manufacturing Management
  • Environmental Health and Safety
  • Mobile Platform and Solutions
  • JD Edwards EnterpriseOne Integrations
  • One View Reporting

We also provide support for all the JD Edwards World applications product groupings including:

  • Distribution Management
  • Financial Management
  • Human Capital Management
  • Project Management
  • Manufacturing Management
  • Advanced Technology
  • Reporting

Support Revolution allows you to protect your JD Edwards investment by:

  • Providing you with third party support and maintenance at significant savings when compared to support from the manufacturer, allowing you to take control of your investment
  • Supporting your customisations
  • Providing you with tax, regulatory and legal changes at accelerated timelines
    • Payroll changes are delivered on a regular schedule
    • Further regulatory changes are provided throughout the year
  • Providing enhancements to functionality
  • Providing you with a Service Level Agreement (SLA)
  • Providing a managed service and consultancy service

Support Revolution provides a personalised service from our experienced support team, with an emphasis on quality of service and tailored support, which starts from the moment we take-on a new customer. Our service includes:

  • Providing a transition project manager, to on-board our new customers
  • Identifying the customer roadmap, including any planned upgrade or platform migrations
  • Creating a patch archive, based on the customer roadmap
  • Identifying all customisations through our Support Revolution Analyser tool
  • Providing an experienced support team to cover support of JD Edwards covering:
    • Configuration
    • Event rules
    • Security
    • Crystal reports
    • BI Publisher
    • All JD Edwards tools
    • Oracle Database performance
See how our support services compare with Oracle and how much one of existing customers has saved over 5 years
Discover how much budget you could be saving on your JD Edwards support – contact us for a no obligation estimate of immediate and ongoing savings.