Oracle E-Business Suite

Support Revolution provides independent third-party support for all versions of Oracle E-Business Suite from 10.7

We provide support for all of the Oracle product groupings including:

  • Financial Management
  • Human Capital Management
  • Project Portfolio Management
  • Supply Chain Management
  • Advanced Procurement
  • Value Chain Planning
  • Value Chain Execution
  • Customer Relationship Management
  • Service Management

Support Revolution allows you to protect your Oracle E-Business Suite investment by:

  • Providing you with third party support and maintenance at significant savings when compared to support from the manufacturer, allowing you to take control of your investment
  • Supporting your customisations
  • Providing you with our own tax, regulatory and legal changes at accelerated timelines
    • Payroll changes are delivered on a regular schedule
    • Further regulatory changes are provided throughout the year
  • Providing enhancements to functionality
  • Providing you with a Service Level Agreement (SLA)
  • Providing a managed service and consultancy service

Support Revolution provides a personalised service from our experienced support team, with an emphasis on quality of service and tailored support, which starts from the moment we take-on a new customer.

Our service includes:

  • Providing a transition project manager, to on-board our new customers
  • Identifying the customer roadmap, including any planned upgrade or platform migrations
  • Creating a patch archive, based on the customer roadmap
  • Identifying all customisations through our CEMLI Analyser tool
  • Providing an experienced support team to cover support of E-Business Suite covering:
    • Configuration
    • Forms
    • Applications Framework (OAF)
    • JAVA
    • PL/SQL
    • Reports
    • SQL
    • Workflow
    • Alerts
    • Applications Object Library (AOL)
    • Concurrent Manager
    • AD Tools
    • Discoverer
    • ADI

See how our support services compare with Oracle and how much one of existing customers has saved over 5 years

Discover how much budget you could be saving on your Oracle E-Business Suite support – contact us for a no obligation estimate of immediate and ongoing savings.