- Example 1: Veeam, a premier-level VMware Technology Alliance Partner and a VMware Ready Management member, saw its migration to the new bundled subscription pricing jump 300%.
- Example 2: A UK university’s annual support costs soared from £40,000 to £500,000 after being forced into a bundled subscription, representing a staggering 1,150% increase. Quoted from a Reddit post, “On questioning where on earth such an uplift has come from, we’ve been told that because we’re education, we’re being forcibly classified as a ‘strategic’ customer and so are only allowed to be sold the full cost VMware Cloud Foundation product and nothing else.”
- Example 3: Lake Land College in Illinois had VMware Enterprise Edition costs rise by 300 percent due to subscription bundling “with no additional features/benefits,” according to Director of Technical Services James Westendorf
- Example 4: The Euro Cloud Coalition (ECCO) reports, based on Cloud Infrastructure Service Providers in Europe (CISPE) data, that member price hikes for VMware are between 800% and 1,500%. Discounts are only available for those willing to commit to three-year fixed contracts
Other Problems with Broadcom VMware Bundled Pricing
Budget Disruption
Many organizations, especially those with tight or multi-year budgets, such as education, healthcare, and local government, have been blindsided by sudden 2x to 10x cost increases, forcing painful trade-offs or urgent platform migrations. Forrester Research released a report stating, “one VMware client shared that they’re experiencing a 500% price increase based on their current use of VMware products and how it maps to the new licensing and packaging.”
Reduced Flexibility and Choice
Customers lose the ability to tailor licencing to their needs, as bundles force the purchase of unnecessary products. This lack of flexibility is especially problematic for organizations with straightforward virtualization needs or those running lean IT operations.
Customer Backlash and Market Uncertainty
The changes have led to widespread dissatisfaction, with many customers exploring alternatives or dual-vendor strategies to mitigate risk and cost. Industry forums and analyst reports are filled with stories of sticker shock, frustration, and urgent reassessment of virtualization strategies.
What Can Customers Do?
Assess Your Current and Future Needs
Organizations should conduct a detailed inventory of their VMware usage and identify which features are essential. This can help you negotiate with Broadcom or consider alternative vendors.
Explore Alternative Solutions
With the increase in VMware costs, many organizations are evaluating other virtualization platforms, such as Microsoft Hyper-V, Nutanix, Proxmox, or public cloud solutions. Migration may require upfront investment, but can offer long-term savings and flexibility.
Consider Third-Party Support
Some organizations are turning to third-party support providers like Support Revolution to maintain legacy VMware environments at a lower cost, buying time to plan migrations.
A Detailed Look at Third-Party Support
Third-party support offers independent maintenance, troubleshooting, and security for VMware, particularly for customers with perpetual licences or those not ready to migrate to Broadcom’s bundled subscriptions. Providers, like Support Revolution, deliver services ranging from technical support and managed services to hardware and migration consulting.
Key Benefits
- Cost efficiency: Third-party support is typically 30 to 50% less expensive than Broadcom’s previous perpetual maintenance fees, with some reporting even higher savings. You pay only for the support you need and avoid being forced into bundles with unwanted features.
- Support for perpetual licences: Unlike Broadcom, which has ended support for perpetual licences, Support Revolution continues to support your perpetual VMware environments, allowing you to maximize your existing investments and avoid costly forced upgrades.
- Personalized service models: Support Revolution offers tailored plans, including flexible shelfware policies and all-inclusive 24/7 support that aligns with your technical and business needs.
- Operational flexibility: Third-party support can act as a gap solution, giving you time to evaluate long-term strategies, plan migrations, or simply maintain stability during periods of uncertainty.
VMware Next Steps
Broadcom’s new VMware bundled pricing model is marketed as a simplification, but for many customers, it means higher costs, forced upgrades, and paying for features they don’t need. The impact is especially severe for smaller organizations and those with straightforward virtualization needs. As the market adjusts, organizations must carefully evaluate their VMware usage, explore alternatives, and negotiate renewal terms with eyes wide open.