SAP ECC support

SAP ECC overview

SAP ECC (ERP Central Component) is SAP’s main ERP product. It provides HR, finance, logistics, customer service, and product planning, all in one easy-to-use, customisable system. It can run on any database you choose. SAP currently classes it as a “legacy” product, introducing an end-of-support deadline for customers to migrate to its latest product S/4HANA.

The history of SAP ECC

In the early 1990s, SAP released R/3, a three-tier ERP system. The bottom layer was the database, the middle layer was the ERP applications, and the top layer was the presentation layer or the user interface. R/3 was upgraded several times before it was renamed ECC in 2004.

Common problems with SAP ECC

As mentioned previously, SAP classes this as a “legacy” product, giving customers a deadline to move to S/4HANA. This means that the vendor is releasing no new innovations for ECC (what SAP refers to as ‘enhancement packs’). The vendor hasn’t released an enhancement pack for several years. The biggest problem with this is that SAP is still charging its customers high support costs (with the promise of constant innovation), but it appears all innovation is being directed towards S/4HANA.

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