Third-Party Support for SAP 

Support Revolution provides independent third-party software support and maintenance for SAP products.

On average, we saved our customers 64% last year on their SAP support, all whilst increasing the level of customer service and adding a best-in-class SLA for both response AND resolution. 

How much could your organisation save? 

Get your free SAP support quote
About Our SAP Support

Support Revolution provides independent third-party support for your SAP systems. We provide our own legislative and regulatory patches to replace those that you previously received from the manufacturer.

We provide a personal level of service which includes a dedicated account management team who you will get to know personally, and provide regular management reports and onsite review meetings to ensure that you are completely delighted with our service and our teams’ performance.

We provide support for all versions, customisations and areas of the following SAP products: 

'The communication is fantastic, we can't fault it, and the support has been equal to - if not better - than what we've had before. We'd recommend it.'

IT Manager, Metropolitan Borough of Wirral

Compare support for SAP systems

Move if you want to make massive cost savings:

  • You can save at least 50% on your current SAP support costs with us
  • We'll work with you to identify and decommission any shelfware for additional savings
  • You will then save even more by avoiding unnecessary upgrades and patches

Move if you want to receive superior support:

  • You'll get 24/7 support, with a dedicated account manager and regular reporting
  • We have response and resolution SLAs for all categories of ticket (unlike SAP)
  • And in the rare case where we miss an SLA, we'll refund you with service credits

Move if you want to take back control of your IT strategy:

  • Choose if and when you upgrade as we support all versions and customisations
  • Apply patches in hours (not months) and with no downtime through virtual patching
  • Take advantage of our 20+ years experience in Oracle/SAP consultancy
Feature SAP Support
Support Revolution
Service Requests Yes Yes
Patches Yes Yes
Legal & Regulatory Patches Yes Yes
24x7 Support Yes Yes
Cloud Services Yes Yes
Security Patching Monthly Immediately
Support for Customisations Yes
Support for Performance Issues Yes
Interface Support Yes
Monthly Service Reports Yes
Quarterly Account Management Meetings Yes
Service Level Agreement (SLA) Yes
Assigned Primary Support Contact Yes

'When I first heard about the Support Revolution offering, I thought it seemed too good to be true... Now we are using their service, I know it is true.'

IT Manager, Serco

Not sure? Download your guide to leaving SAP Support

You probably have a lot of questions about whether leaving SAP Support is right for your organisation - that's why we've written a guide to all the reasons why you should (and shouldn't) move to third-party support and how to do it.

  • Paying too much for SAP Support?
  • Being forced into unwanted upgrades?
  • Frustrated by slow support resolution times?

Save between 50% and 90% on your SAP Support by moving to a third-party provider, all whilst getting superior support. Moving to Support Revolution isn't a cheap alternative - it's the strategic choice.

Get your SAP support quote