How we support:
About how we support SAP software
Support Revolution provides independent third-party support for your SAP systems. We provide our own in-house legislative and regulatory patches, effectively replacing your vendor in the support relationship. On average, we saved our customers 64% last year on their SAP Support.
We provide a personal level of service which includes a dedicated account management team. Your account manager is always aware of the state of your systems, reducing any time needed to fix issues, and enabling us to offer a best-in-class SLA - not only for response, but resolution too.
What makes Support Revolution?
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Move if you want to make cost savings
- You can save at least 50% on your current SAP support costs with us
- We'll work with you to identify and decommission any shelfware for additional savings
- You will then save even more by avoiding unnecessary upgrades and patches
Move if you want to receive superior support
- You'll get 24/7 support, with a dedicated account manager and regular reporting
- We have response and resolution SLAs for all categories of ticket (unlike SAP)
- And in the rare case where we miss an SLA, we'll refund you with service credits
Move if you want to take back control of your IT strategy
- Choose if and when you upgrade as we support all versions and customisations
- Apply patches in hours (not months) and with no downtime through virtual patching
- Take advantage of our 22+ years experience in Oracle/SAP consultancy
Your guide to leaving SAP Support
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