Oracle Fusion Middleware is the essential core for many enterprise applications. When looking to optimize your IT budget, it’s important to ensure you have quality support for your Fusion Middleware. Support Revolution offers a game-changing solution that can help organizations break free from Oracle lock-in and reduce total support costs by up to 90%.
| Topic | Summary |
|---|---|
| Continued support and savings | Support Revolution continues support for legacy software helping cut total support costs by up to 90% compared with vendor support |
| Lower risk | Reduces risk of vendor licensing audits and avoids forced upgrades that increase costs |
| Enterprise security included | Provides enterprise‑grade security patching through Revolutionary Enterprise Security protecting middleware environments |
| Expert support and tailored solutions | Offers certified experts for deployment integration and maintenance with tailored architectural solutions |
| Comprehensive middleware coverage | Supports key Fusion Middleware components such as WebLogic SOA Suite and other integration and identity management services |
Oracle Fusion Middleware customers often face several issues with traditional support:
Support is available for a wide range of Oracle Fusion Middleware products, including:
Oracle Fusion Middleware has a multilayer architecture to simplify application development, business automation and enterprise integration.
Key components include Oracle WebLogic Server and SOA Suite, offering solutions for data integration, business process management, and identity management. Built on industry standards like Java EE, it supports agile applications while maximising IT efficiency.
Our clients see a minimum savings of 50% with an average savings of 65%. Some customers achieve total cost savings of up to 90% by also avoiding forced upgrades and other support costs.
For critical (P1) issues we commit to responding within 10 minutes and guarantee a resolution within 2 hours.
Yes, we provide flexibility to scale up or down as your requirements change.
Yes. We offer complimentary “Ask the Experts” sessions for strategic advice on your future roadmap, technology enhancements, cloud migration, and infrastructure, all included as part of your support package.
Our support engineers are senior-level experts with an average of 15 years of experience. You are assigned a Primary Support Engineer (PSE) who becomes familiar with your environment and its customisations, eliminating the time spent explaining your history on every call.
