SAP S/4HANA is an integrated enterprise resource planning (ERP) suite. It is designed to run on the SAP HANA database, an in-memory database that allows for real-time data processing and analytics.
SAP markets it as a comprehensive system that can handle all an organization’s needs by combining applications and a database into a single product.
There are various versions available, including Public Cloud (SaaS), Private Cloud, and the on-premise version.
| Topic | Summary |
|---|---|
| S/4HANA overview | SAP S/4HANA is an integrated ERP suite designed to run on the SAP HANA in-memory database providing real-time data processing and analytics |
| Cost savings | Support Revolution helps organisations save up to 90% on total SAP support costs by reducing unnecessary vendor maintenance fees and identifying shelfware savings |
| Superior support experience | Provides 24/7 support with a dedicated account manager regular reporting and guaranteed response and resolution SLAs |
| Flexible upgrade control | Organisations can choose if and when to upgrade because Support Revolution supports all versions and customisations without forced deadlines |
| Fast security updates | Security updates can be applied within hours rather than months with no downtime through virtual patching giving quicker protection |
Our support engineers are senior-level experts with an average of 15 years of experience. You are assigned a Primary Support Engineer (PSE) who becomes familiar with your environment and its customisations, eliminating the time spent explaining your history on every call.
Your original perpetual licences remain yours. You simply stop paying the annual support fee to the vendor and begin paying reduced fees to Support Revolution.
Yes, it is absolutely legal. You purchased perpetual software licenses, which means you own the right to use the software forever. You are simply choosing to have Support Revolution provide the annual support and maintenance service instead of the original vendor.
