Revolutionary Support for SAP ASE (Formerly Sybase SQL Server)
Unlock the full value of your SAP Adaptive Server Enterprise (ASE) investments with leading independent support services from Support Revolution.
SAP ASE (Sybase)
SAP ASE: Reliable, High-Performance Data Management
SAP ASE—formerly known as Sybase SQL Server—is a robust relational database management system, trusted by organisations for high-performance data processing and demanding transactional workloads. Yet as official support options evolve and costs escalate, many SAP ASE users are seeking alternative solutions that protect their strategic investments and control costs.
Summary of SAP ASE (Sybase) support
| Topic | Summary |
|---|---|
| SAP ASE overview | SAP ASE formerly known as Sybase SQL Server is a robust relational database management system trusted for high-performance data processing and transactional workloads |
| Cost savings | Support Revolution can reduce total support costs by up to 90% compared with SAP’s standard support fees |
| Comprehensive coverage | Includes technical functional interoperability and integration support as well as performance optimisation |
| Guaranteed rapid support | Offers rapid SLAs with urgent responses in less than 10 minutes and critical issue resolution in less than 2 hours |
| No forced upgrades | Provides ongoing support for all SAP ASE versions without forcing upgrades allowing organisations to run systems as long as needed |
Important support information
- End of official support: SAP mainstream maintenance for ASE 16.0 ends in December 2025; for 16.1, support ends in 2030
- No future roadmap: SAP ASE 17.0 has no published roadmap currently
Support Revolution Solution
Support Revolution empowers your organization to maximize the value of SAP ASE across all versions, including legacy Sybase installs, without the constraints of forced upgrades or escalating vendor fees.
SAP ASE Support Program Comparison
Feature
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
SAP
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
Additional Resources
FAQs
Yes, Database Health Checks are conducted during the onboarding process and upon request.
Yes. We offer complimentary “Ask the Experts” sessions for strategic advice on your future roadmap, technology enhancements, cloud migration, and infrastructure, all included as part of your support package.
Our support engineers are senior-level experts with an average of 15 years of experience. You are assigned a Primary Support Engineer (PSE) who becomes familiar with your environment and its customisations, eliminating the time spent explaining your history on every call.
Customer Success Stories
How This Telecommunications Organization Reduces Downtime and Saves on SAP Support Without Sacrificing Innovation
27th August 2025
How a Large Footwear Retailer Reduced Their SAP Support Costs
11th February 2025
How This Organization Established a New Long-Term Support Partner Saving It Tens of Thousands on Its SAP Support Bill
30th September 2024
Get in touch
Upgrade your SAP ASE (Sybase) support today. Contact us for a no-obligation consultation to discover how much you could save while maintaining your mission-critical database systems.