SAP Business Warehouse
SAP Business Warehouse end of support
SAP Business Warehouse (SAP BW) enables organisations to integrate, consolidate, and analyze business data for more informed decision-making. Because SAP will end mainstream maintenance for SAP BW 7.5 in 2027, many organisations are facing critical decisions about ongoing maintenance.
SAP Business Warehouse challenges
SAP has announced the end of mainstream maintenance for SAP BW 7.5 by the end of 2027, with premium-priced extended maintenance available until 2030. This forces organisations to weigh the risks of running unsupported software against the high cost and complexity of migrating to SAP BW/4HANA, which can disrupt operations and strain budgets.
Rising maintenance fees and vendor lock-in further reduce options for supporting legacy SAP BW software, making alternative support essential for protecting your investments and ensuring business continuity.
Summary of SAP Business Warehouse support
| Topic | Summary |
|---|---|
| SAP Business Warehouse overview | SAP Business Warehouse is a data warehousing and business intelligence platform that integrates and consolidates business data from multiple sources to support analytics and reporting |
| Cost savings | Support Revolution helps organisations save up to 90% on total support costs compared with staying on standard SAP support |
| Expert consultation | Support Revolution provides highly experienced consultants who can design and execute detailed integration and support strategies |
| Comprehensive migration support | Support Revolution works with organisations to plan and execute a comprehensive migration strategy ensuring a smooth transition |
| Third-party support benefits | Third-party support includes break / fix support security updates upgrade and migration assistance rapid response and resolution SLAs and no forced upgrades |
Why 100+ organisations choose Support Revolution for
Business Warehouse support
✔ Comprehensive SAP BW support for all versions
✔ Significant cost savings of up to 90% compared to SAP’s total support costs
✔ Issue resolution for all technical, functional, and regulatory aspects of SAP BW
✔ Support for customisations, break/fix support for code SAP won’t touch
✔ Interoperability and integration support ensures optimal functionality across your enterprise ecosystem
✔ Fast response SLAs of less than 10 minutes for critical issues
✔ Binding resolution times of less than 2 hours for critical issues
✔ Assigned Primary Support Engineers and Account Managers for personalized support
✔ Enterprise-grade security with virtual patching
Get a better experience with third-party support
Compare how Revolutionary Third-party Support compares to SAP Support
Feature
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
SAP
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
FAQs
We provide full support for all your customisations and interfaces at no extra charge.
Our in-house development teams create and deliver TLR updates for all current and legacy software versions to ensure you remain compliant globally.
The vendor’s maintenance fee buys you the right to their future features, but it locks you into their roadmap. Support Revolution offers a bank of Enhancement Days, which can be used to develop product enhancements as customisations. At some point in time, you can always return to the vendor and upgrade if needed.
