SAP BusinessObjects is a suite of business intelligence (BI) tools that enables organisations to analyze data and create reports. It includes applications like Web Intelligence (Webi) and Crystal Reports, offering a user-friendly platform with drag-and-drop functionality and Microsoft Office integration.
Available for on-premises and cloud deployment, BO integrates data from various sources and provides customisation and collaboration features.
| Topic | Summary |
|---|---|
| SAP BusinessObjects overview | SAP BusinessObjects is a suite of business intelligence tools that enables organisations to analyze data and create reports supporting decision‑making processes |
| Expert integration support | Support Revolution provides highly experienced consultants who can design and execute detailed integration strategies for complex SAP environments |
| Cost savings | Support Revolution helps organisations save up to 90 per cent on support and maintenance costs compared with vendor support |
| Comprehensive migration assistance | Works with organisations to develop and execute smooth comprehensive migration strategies at no additional cost |
| Third‑party support benefits | Offers break/fix support security updates upgrade and migration assistance SLAs and personal account management as part of a tailored support experience |
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
Break / fix support
Security updates
Upgrade and migration assistance
Up to 90% savings vs. total SAP support costs
Response time of 10 minutes or less for critical issues
Guaranteed resolution time of 2 hours for critical issues
Run software for as long as you want, no forced upgrades
Performance support
Interoperability and integration support
Ask the Experts sessions included
Personalized with assigned Primary Support Engineer and named Account Manager
Security solutions tailored to you and your systems (optional)
We provide full support for all your customisations and interfaces at no extra charge.
Our in-house development teams create and deliver TLR updates for all current and legacy software versions to ensure you remain compliant globally.
The vendor’s maintenance fee buys you the right to their future features, but it locks you into their roadmap. Support Revolution offers a bank of Enhancement Days, which can be used to develop product enhancements as customisations. At some point in time, you can always return to the vendor and upgrade if needed.
