VMware is a leading provider of virtualization and cloud computing software.
The company offers a wide range of products and solutions that enable organizations to virtualize their IT infrastructure, manage cloud environments, and enhance data center operations.
| Topic | Summary |
|---|---|
| Cost savings | Support Revolution offers significantly lower support and maintenance fees that help organizations save up to 90% on total support costs compared with vendor costs |
| Support for older versions | Support Revolution provides ongoing support for older VMware versions without forced upgrades or de-support dates |
| No forced upgrades | With Support Revolution there are no forced upgrades and organizations can continue using existing systems as long as needed |
| Broad coverage of VMware products | Support covers a wide range of VMware technologies and products helping organizations maintain virtualization and cloud environments |
| Reduced vendor pricing pressure | The service helps organizations escape rising vendor licensing and maintenance price increases |
VMware vSphere is the company’s flagship virtualization platform, consisting of several key components:
vSphere is available in different editions, including Standard, Enterprise Plus, and Platinum, each offering varying levels of features and capabilities.
VMware virtual machines typically include:
VMware offers solutions for desktop virtualization:
VMware’s virtual machine compatibility settings determine the available virtual hardware features, which correspond to physical hardware capabilities. These include:
VMware Cloud Foundation is VMware’s integrated cloud infrastructure platform, combining compute, storage, networking, and management capabilities.
This service allows customers to run VMware environments on Amazon Web Services, bridging on-premises and cloud infrastructures.
Networking and Security
VMware vSAN is VMware’s software-defined storage solution, creating a shared storage pool from local storage devices across a cluster of hosts.
For critical (P1) issues we commit to responding within 10 minutes and guarantee a resolution within 2 hours.
The vendor’s maintenance fee buys you the right to their future features, but it locks you into their roadmap. Support Revolution offers Enhancement Days which can be used to develop product enhancements as customisations. At some point in time you can always return to the vendor and upgrade if needed.
Our support engineers are senior-level experts with an average of 15 years of experience. You are assigned a Primary Support Engineer (PSE) who becomes familiar with your environment and its customisations, eliminating the time spent explaining your history on every call.