How You Can Escape the Oracle Support Trap [Watch]
Support Revolution CCO Victoria Molloy was joined by Craig Guarente, CEO of Palisade Compliance to discuss Oracle support pitfalls and traps.
Support Revolution CCO Victoria Molloy was joined by Craig Guarente, CEO of Palisade Compliance to discuss Oracle support pitfalls and traps.
Oracle’s Market Driven Support aims to keep customers supported past desupport dates. But there are many pitfalls and can come at great cost.
Vendor traps: SAP’s underwhelming SLAs Organisations of all sizes and across all industries rely absolutely on their ERP solutions. So when you have a problem
Vendor traps: SAP’s threat of audits Nobody likes being audited. It’s boring, labour intensive, and nothing good ever comes of it. When it’s an SAP
Vendor traps: SAP’s enhancements (or lack thereof) One of the major perks of staying in support for a business software solution with the vendor is
Vendor traps: SAP’s “indirect licences” trick Failing to have the proper licences for your ERP system isn’t a good idea. If the provider finds out,
Vendor traps: Oracle’s “coercive sales practices” Cloud ERP platforms are all the rage right now. Or… are they? Is anyone actually upgrading, or would the
Vendor traps: Oracle SLAs (or lack of) SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by
When it comes to IT solutions, there’s a tendency to assume that newer equals better. After all, the latest iPhone always outperforms its predecessor. Laptops
Keep up with the latest Oracle and SAP third-party support news, advice, and tips.
© Support Revolution. All rights reserved.