The Dirty Tricks They Play: Oracle’s Disappearing SLAs

View Post

SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by their ERP provider in particular, because these systems are so critical to daily operations. Unfortunately, the support SLAs offered by Oracle aren’t quite what they seem. In this series, we’re taking a look at some of the most common dirty tricks used … Read More

The Dirty Tricks They Play: Oracle’s Forced Paid Upgrades

View Post

When it comes to IT solutions, there’s a tendency to assume that newer equals better. After all, the latest iPhone always outperforms its predecessor. Laptops and desktop PCs undeniably get a bit “tired” after a few years, and need replacing. Even printers and fax machines need to be replaced from time to time. But ERP systems aren’t like mobile phones. … Read More

Stick, Twist, or Move to the Cloud – Your guide to ERP upgrades

View Post

When it comes to ERP systems, there are plenty of things to consider: cost, functionality, and availability of support, to name a few. If an organisation isn’t receiving value for money from its ERP system, it naturally becomes a priority to change that. But maintaining ERP systems is complicated, and can be highly disruptive to your organisation. Whether you’re upgrading … Read More

Is Oracle Applications Unlimited really stopping the clock on upgrades?

View Post

If you’re happy running certain older versions of Oracle’s products and don’t want to upgrade (but still need support), then you may have heard of Oracle Applications Unlimited – a potential solution to all your problems. But a quick internet search will just bring up Oracle’s own marketing and no real details about what it is, why it exists, and … Read More

Three Oracle scare tactics to keep you locked into overpriced support

View Post

If you’re reading this article, then you’re probably considering leaving Oracle Support, either supporting your Oracle systems yourself or working with a third-party like us to save money. But what happens when Oracle finds out you’re planning on leaving them? In our experience, one of two things: Nothing happens at all, phew! You get a scary email from your account … Read More

Oracle Soar – The last upgrade you’ll ever do?

View Post

We were surprised to read an article last week about how good Oracle’s ‘Soar’ programme is at transitioning organisations to the Cloud. The article lauded Oracle’s Soar initiative as a new method to easily and speedily move an ERP system to the Cloud, glossing over or dismissing several fundamental issues that will cause problems for organisations. Don’t get us wrong, … Read More