In this webinar Mark Smith, CEO of Support Revolution, and Mark Bartrick, Negotiation Advisor from Forrester discuss the best practices around certifying out of a ULA and – most importantly – why you should. Start Early Probably the most important tip when it comes to certifying out of a ULA is to start early. There is a lot of confusion …
Read MoreIn this week’s episode of ‘Third-Party Thursdays,’ Support Revolution’s Chief Commercial Officer Victoria Molloy discusses some of the conversations she’s been having this week with CFOs. We’re collaborating with CFOs to help them present the idea of third-party support to their organisations. We’re helping them to build a business case which primarily focuses on cutting support bills in half, and …
Read MoreIn theory, leaving a ULA should be simple – but that’s rarely the case. When you leave a ULA, you go through a process called ‘certification.’ You declare or ‘certify’ what software you’ve used from your ULA, get this signed by a C-level executive, and submit this certification to Oracle. Seems simple enough, right? Here’s where problems arise. Complex contracts …
Read MoreThe pandemic has affected organisations of all shapes and sizes. From small players to multinational companies, everyone is looking at cost saving initiatives in 2020. In this week’s episode of ‘Third-Party Thursdays,’ Support Revolution’s Chief Commercial Officer, Victoria Molloy, explains what some of the bigger organisations are doing regarding their Oracle support contracts. Watch this week’s episode of Third-Party Thursdays …
Read MoreFrom the outset, ULAs seem to be very simple and transparent – it’s unlimited for a fixed term and for a fixed fee – but that common belief can be dangerous. In this webinar highlight featuring Mark Smith, CEO of Support Revolution, and Mark Bartrick, Negotiation Advisor at Forrester, we discuss how ULAs are more confusing than they initially seem …
Read MoreLockdown is slowly and orders are starting to come in, but organisations are still a long way from “normal” yet. Redundancies are still being made, and as the furlough scheme comes to an end, a second wave of redundancies is predicted. In this week’s episode of #ThirdPartyThursdays, Support Revolution’s CCO, Victoria Molloy, discusses the impact of redundancies on IT projects …
Read MoreOracle are very clever at getting their customers to believe a ULA is their most cost-effective option. It’s an all-you-can-eat software buffet, and if your organisation is hungry, you can access a huge variety of software just for one fee. However, if you only eat a starter and then choose to leave the buffet, it’s not Oracle’s fault if you …
Read MoreIn this episode of our “Third-Party Thursdays” video series Victoria Molloy, CCO of Support Revolution, discusses the effect the global pandemic is having on both the airline industry, and the industries that rely on it. Watch the video Airport groups, catering companies, baggage handling organisations and even local councils with airport car parking have been drastically affected by cancelled flights …
Read MoreThe retail industry has certainly been one of the hardest hit by the economic effects of COVID-19. With many organisations within this sector deemed “non-essential,” they’ve suffered from months of closure during lockdown, and they’re now doing what they can to recover since their reopening. Victoria Molloy, CCO of Support Revolution, explains why so many organisations within this industry are …
Read MoreThe Oracle ULA (Unlimited Licence Agreement) was once a great investment, but it seems to have soured over time. What changed? In this webinar highlight, Mark Bartrick from Forrester and Support Revolution’s CEO Mark Smith discuss the ever-changing world we live in. More specifically, they discuss how it has affected the once glowing reputation of ULAs. Before Coronavirus, the opinion of …
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