Webinar Highlights: Are ULAs easy to get out of?

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In theory, leaving a ULA should be simple – but that’s rarely the case. When you leave a ULA, you go through a process called ‘certification.’  You declare or ‘certify’ what software you’ve used from your ULA, get this signed by a C-level executive, and submit this certification to Oracle. Seems simple enough, right? Here’s where problems arise. Complex contracts …

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Oracle customers in 2020

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The pandemic has affected organisations of all shapes and sizes. From small players to multinational companies, everyone is looking at cost saving initiatives in 2020. In this week’s episode of ‘Third-Party Thursdays,’ Support Revolution’s Chief Commercial Officer, Victoria Molloy, explains what some of the bigger organisations are doing regarding their Oracle support contracts. Watch this week’s episode of Third-Party Thursdays …

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Webinar Highlights: Are ULAs simple and transparent?

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From the outset, ULAs seem to be very simple and transparent – it’s unlimited for a fixed term and for a fixed fee – but that common belief can be dangerous. In this webinar highlight featuring Mark Smith, CEO of Support Revolution, and Mark Bartrick, Negotiation Advisor at Forrester, we discuss how ULAs are more confusing than they initially seem …

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SAP’s latest traps

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Lockdown is slowly easing and orders are starting to come in, but organisations are still a long way from “normal” yet. Redundancies are still being made, and as the furlough scheme comes to an end, a second wave of redundancies is predicted. In this week’s episode of #ThirdPartyThursdays, Support Revolution’s CCO, Victoria Molloy, discusses the impact of redundancies on IT …

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Webinar Highlights: Are ULAs cost-effective?

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Oracle are very clever at getting their customers to believe a ULA is their most cost-effective option. It’s an all-you-can-eat software buffet, and if your organisation is hungry, you can access a huge variety of software just for one fee. However, if you only eat a starter and then choose to leave the buffet, it’s not Oracle’s fault if you …

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How is the aviation industry cutting its largest IT costs?

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In this episode of our Third-Party Thursdays video series Victoria Molloy, CCO of Support Revolution, discusses the effect the global pandemic is having on both the aviation industry, and the industries that rely on it. Watch the latest episode Airport groups, catering companies, baggage handling organisations, and even local councils with airport car parking have been drastically affected by cancelled …

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How are retailers cutting their IT costs after COVID-19?

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The retail industry has certainly been one of the hardest hit by the economic effects of COVID-19. With many retailers deemed “non-essential,” they’ve suffered from months of closure during lockdown. They’re now doing what they can to recover since their reopening. Victoria Molloy, CCO of Support Revolution, explains why so many retailers are switching to third-party support to make vital …

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Webinar Highlights: What has changed with the Oracle ULA?

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The Oracle ULA (Unlimited Licence Agreement) was once a great investment, but it seems to have soured over time. What changed? In this webinar highlight, Mark Bartrick from Forrester and Support Revolution’s CEO Mark Smith discuss the ever-changing world we live in. More specifically, they discuss how it has affected the once glowing reputation of ULAs. Before Coronavirus, the opinion of …

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Which industries are investigating third-party support?

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The global pandemic has had a huge impact on organisations worldwide, and some industries have been affected more than others. Victoria Molloy, CCO of Support Revolution, has been speaking to industry leaders who are prioritising cost-cutting exercises, like opting for third-party support. Watch the latest episode Manufacturing Manufacturing is an enormous industry that the economic effect of the pandemic has severely …

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Webinar Highlights: Who are ULAs good and bad for?

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Oracle ULAs can be beneficial to some organisations, while others can walk away with a sour taste in their mouth and a gaping hole in their pocket. In this webinar highlight, Mark Smith, CEO of Support Revolution, and Mark Bartrick, Forrester’s Negotiations Advisor, discuss exactly which organisations benefit from ULAs, and which ones are severely impacted. Who a ULA is …

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