Webinar Highlights: Migrate to third-party support

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The option your vendor doesn’t talk about Many organisations don’t realise that you can stick with your current ERP version, even after the deadline for support has long since passed. Third-party support enables you to get support for older versions of Oracle and SAP software indefinitely. This includes any customisations your estate may have and it comes at a fraction …

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Webinar Highlights: Switching to another vendor

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So you’re considering switching from Oracle or SAP to another vendor? There are several reasons why you may be considering this option, such as pressure from the vendor to upgrade to Cloud ERP. But will the switch be worth it in the long run, or are you just swapping logos on your products? The video clip below outlines the benefits …

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Webinar Highlights: Upgrading to SaaS Cloud

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What does upgrading actually mean today? SaaS Cloud products have been heavily pushed by Oracle and SAP’s sales teams. While there is a lot of innovation in this area, there are many disadvantages to organisations, especially if they’re not ready to make the move. These include no control over updates, pricing, and support, and also a completely new, high-cost implementation …

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Webinar Highlights: To upgrade or not to upgrade

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Are you tempted by Oracle or SAP’s latest version of ERP software? Does it feel like the right time to do an ERP upgrade? If not, what happens when Oracle/SAP demand that you upgrade anyway or risk losing support? We work with organisations to identify whether an ERP upgrade is in your best interests. If not, we support you no …

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Webinar Highlights: The ERP upgrade cycle

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What is the ERP upgrade cycle? Many organisations are trapped in a constant ERP upgrade cycle. You invest in software and pay to support it in the hopes of receiving high-quality support and frequent updates for your products. But the reality is that your vendor invests this support money into new products instead of supporting you. The vendor then forces …

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Webinar Highlights: Why choose third-party support?

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“Why should I consider third-party support?” The big question – why is third-party support worth your time? And is it right for you? We work with organisations worldwide to understand their changing requirements and see whether a third party is right for them. But even if third-party support is right for you, is Support Revolution? The video clip below explores …

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Webinar Highlights: What will happen to my software licences?

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“What will happen to my software licences?” We can only work with Oracle and SAP licences that you own in perpetuity. You own these licences outright meaning that you can decide who provides support for them. By moving to third-party support, you do not lose these licences and can even add additional licences if you need to. Watch the video …

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Webinar Highlights: What is the onboarding process?

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“How does the transition to your service work?” So you’ve decided to move your support to a third-party and make significant savings – but what happens next? Our dedicated onboarding team ensures a smooth handover from the vendor to our services. We map your current and planned systems setup and use this to ensure our service is tailored to your …

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Webinar Highlights: Is there a security risk to third-party support?

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Is there a security risk to third-party support? A common misconception is that by moving away from Oracle/SAP Support, you are leaving your organisation open to attack. Alas, this is not the case. Oracle and SAP’s methods of protecting you are outdated and they can also leave you vulnerable for months at a time. Our innovative approach protects your organisation …

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Webinar Highlights: How do you handle support tickets?

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“How do you handle support tickets?” We pride ourselves on providing a superior support service compared to Oracle and SAP. Our team resolve support tickets for you 24/7 and follow ITIL procedures to ensure you receive a consistent service. In addition to this, we offer incident resolution SLAs as well as response SLAs; not only will we respond to your …

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