New Years resolutions

Your New Year’s resolutions could hurt your IT strategy

It seems that everyone has a blog or take on New Year’s resolutions at this time of year.

And you can bet that IT vendors, analysts and bloggers will all be talking about the latest innovations and technologies that you should be investing in. Some of our favourites are listed at the bottom of this article. But while many of these articles are very inspiring and talk of grand futures involving AI, cloud technologies and strategic visionaries leading the way – very few admit the realities of the world:

Reality: Innovation is expensive

Gartner has predicted that IT budgets will only rise 3.2% on average in 2019 – leaving a big gap between IT leader’s aspirations and the reality of their budgets. So what do you do? Many organisations talk about using minimal deployment teams to test the latest technologies, then build business cases based on these to gain the necessary investment.

But we’ve got another option for you.

Switching to 3rd party support will quickly reduce your vendor support costs by at least 50%. For many organisations, this is one of the largest line items in their budgets. 3rd party support can not only provide superior quality support, but will also free up this much-needed budget so you can invest in your own organisation’s future, and not your suppliers.

You can use our savings calculator tool to get a free quote today on how much you can save.

Reality: Your current systems probably work quite well

Everyone talks about innovations and new technology at this time of year, but nobody talks about how stable and effective your current systems are!

The world is on a never-ending sales cycle, continually pushing new upgrades and technologies. But there is a reason you invested so much in your current technology setup, and there is a reason why your organisation is currently running smoothly (unless it isn’t, in which case, ignore this point). Many organisations are quite happy with their setup but are feeling pressured to invest in technologies like the cloud, potentially disrupting their entire business to fast-track onto something that may not be ready for their use-cases yet — something we’ve seen with Oracle’s own painful six years and counting transition to the cloud.

Have you gotten everything you can out of your current systems? We believe many organisations can achieve real competitive advantage by sweating their existing assets and improving the performance of their current systems. Ignore the sales teams of Oracle, SAP, and every other big vendor who is trying to force you to invest in their latest products by cutting support for their ‘legacy’ systems.

Work with a 3rd party support provider like Support Revolution, who will support your legacy systems for the long-term.

Reality: Many new technologies are untested or not suitable yet

We’ve mentioned it before, but Oracle is still working on transitioning their own business to the cloud. It’s taken them six years so far and a lot of pain. And this isn’t an isolated case, many of the latest technologies are works in progress, with vendors using their first customers as guinea pigs to test functionality and performance.

Don’t get us wrong, being an early adopter can be a fantastic way to get a competitive advantage, but you still need to judge risk and reward correctly. We see many organisations making huge and unnecessary investments in technologies that don’t add anything to their current setups, but they feel compelled to use them because ‘it’s the latest thing’. Again, we think many organisations can find just as much benefit by sweating their current tech assets and using 3rd party support to reduce their costs. This can set you up to take advantage of technologies like cloud once they are fit for your specific purposes.

Are your New Year’s resolutions hurting your IT strategy?

Before making your next big innovation leap this year, we recommend reviewing your current tech portfolio. What is and isn’t working? What can you leverage further before scrapping? And when you are going to make that big leap, what does the transition plan look like? Too many organisations (and experienced IT leaders) underestimate the complexity and longevity of big IT projects and end up relying for long periods on the ‘legacy’ systems they are trying to replace.

We can help you leverage those legacy systems for longer, or save you money on those legacy systems while you transition to other technologies. Contact us today to learn how we can save you money on ERP support.

Some of our favourite New Year’s resolution posts for IT leaders: