

Support Revolution can support owned, on-premises systems, or Oracle and SAP systems that are on a Cloud other than Oracle’s, like AWS, Azure or Google.
Support Revolution can support:
For Oracle customers, subscription-based software, like Oracle Fusion, can only be supported by Oracle.
Support Revolution can support:
For SAP customers, subscription-based software, like SAP S/4HANA, isn’t able to be moved to third-party support.
As your third-party support provider, Support Revolution offers:
For incidents raised to Service Desk Team.
For Oracle and SAP.
Support for any bespoke software you may have.
For urgent, Priority 1 issues.
Thousands of support documents to help your team identify and fix issues.
Available 24x7, with access to all incidents, service requests, change requests, information dashboards and more.
Subscription licensed software is not able to be supported by third parties. For example, Oracle Fusion systems on Oracle Cloud, or SAP S/4HANA hosted by SAP.
As well as this, there are also some services and issues that are not covered by third-party support and would require added services to be supported. Some of these include:
Third-Party support is for critical support and maintenance of your systems. If you need added support or implementation aid, Revolutionary Managed Services can be added to your contract.
See how much you could save over the course of 10 years by using the Savings Calculator below.
Keep up with the latest Oracle and SAP third-party support news, advice, and tips.
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