Companies like Oracle and SAP supply software support and maintenance for their software products, which includes patches to fix bugs, a service desk for issue resolution and legislative patches to keep products in line with changes to the law. Independent providers like Support Revolution supply an almost identical third-party support service for a greatly reduced price for customers.
Many organisations move to third-party support for three reasons:
Independent providers like Support Revolution can support owned, on-premises systems, or Oracle and SAP systems that are on a Cloud other than Oracle’s (like AWS, Azure, or Google).
See how much you could save over the course of 10 years by using the Savings Calculator below.