Support Revolution vs alternative third-party support providers
The trusted alternative to Rimini Street for your Oracle support.
Companies like Oracle and SAP supply software support and maintenance for their software products, which includes patches to fix bugs, a service desk for issue resolution and legislative patches to keep products in line with changes to the law.
Independent providers like Support Revolution supply an almost identical service for a greatly reduced price for customers.
But some support providers act like vendors just willing to close the deal, rather than a partner who takes the time to understand your needs and where your IT roadmap is headed.
That’s just one difference you’ll find between Support Revolution and other third-party support providers. (We can tell you many more.)
5 key differences between Support Revolution and other providers
| Support Revolution | Other providers | ||
|---|---|---|---|
| Guaranteed resolution times | ✔️ Yes | ❌ No | |
| Oracle partner of 20+ years | ✔️ Yes | ❌ No | |
| Dedicated Account Manager | ✔️ Yes | ❌ No | |
| Free from litigation | ✔️ Yes | ❌ No | |
| Commercial flexibility to suit your IT Roadmap | ✔️ Yes | ❌ No |
Why move to Support Revolution?
Cut your support bill by at least 50%
Support legacy software with no desupport dates
Guarantee a resolution for your issues within an SLA, or get service credits
Tailored security patching using Trend Micro Deep Security
Reduce the risk of vendor licensing audits
Save money to invest into Digital Transformation
Plus, as a Support Revolution customer you will also get access to Additional Revolutionary Services.
Trusted by organisations globally
Switch to third-party support with Support Revolution and save at least 50%
Save money and get a better support service with Revolutionary Third-Party Support.
