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Your current vendor support provider will likely offer you a tiered support approach, designed to encourage customers to welcome the latest technologies with open arms.
The declining levels of support, paired with rising costs, will result in many organisations being manipulated into forking out for unwanted, unnecessary, and (in many cases) totally unjustifiable upgrades.
Compare the service offered by the vendors and Support Revolution’s service below.
Service
Vendor
Support Revolution
License audits
Service
Vendor
Support Revolution
Guaranteed ticket
resolution times
Annual renewal conversations with your Account Manager
Calculate how much more you could save on your Oracle or SAP software support.
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