The term ‘Cloud’ has been thrown around a lot during the last few years and has been used as an umbrella term for a great many things. There have been countless reports on ‘Cloud strategies being accelerated’ so it may sound like if you aren’t already 100% Cloud-based then you’re behind the curve. But is this really the case? The …Read More
In this guide, we’ll analyse why Amazon really decided to take on the database market and, more specifically, Oracle. Oracle has dominated the database sector for over 20 years, forming some what of an ecosystem around Oracle products. The success of Oracle’s ERP solution gave the vendor easy access to the database market, by making its products only compatible with …Read More
Why download this guide? Many organisations consider entering ULA agreements, most commonly organisations experiencing periods of rapid growth. A discount is a rare thing from Oracle especially when it comes to licensing, so why are organisations jumping into these long term contracts? In this guide we will highlight the reasons for and against an organisation choosing to look at an …Read More
Our guide will show you how to build an effective business case for third-party support, from the financial benefits to the broader advantages.Read More
Oracle and SAP regularly provide security patches for their current product versions to protect their customers from new security vulnerabilities as they arise. In the past, this approach was “best practice” but largely because it was the only choice.
But this method of security patching is hopelessly out of date!Read More
So you’ve decided to cancel your Oracle/SAP support contract, either supporting yourself in-house or working with a third-party provider like Support Revolution to save money. But what next? Many organisations wrongly assume that they just ignore the next invoice from Oracle/SAP, or that they can just send an email to their account/sales manager – but this is not the case! …Read More
If legislative patching is giving you a headache, there is an alternative to vendor-supplied patches. You don’t have to stick with your vendor, when you can get a tailor-made service specific to your systems – and for a fraction of the cost.Read More
Organisations often tell us they feel pressured into the upgrade cycle to simply maintain their systems, or they are not getting the functionality from their systems their organisation needs to grow. So maybe its time for a change?Read More
The relationship Oracle and SAP have with their customers could never be described as equitable. Both companies have a reputation for using their size and market dominance to dictate the terms of product licensing and support contracts.
Thats why we’ve written this paper, to expose their common tricks and tactics, what you can do to avoid them!Read More
SLAs are often used between two separate organisations to mutually agree on how those two parties will work together. But does your support partner hold up their end in your SLA?Read More
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