Webinar Highlights: Switching to another vendor

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So you’re considering switching from Oracle or SAP to another vendor? There are several reasons why you may be considering this option, such as pressure to upgrade to Cloud ERP – but will the switch be worth it in the long run, or are you just swapping logos on your products? The video clip below outlines the benefits and disadvantages … Read More

Is third-party support and maintenance legal?

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There’s a lot of confusion and rumours around the nature and legality of third-party support for Oracle and SAP software. We explain why third-party support is legal, how we make sure that it stays that way, and what happened to create this myth in the first place.

Webinar Highlights: Upgrading to SaaS Cloud

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What does upgrading actually mean today? SaaS Cloud products have been heavily pushed by Oracle and SAP’s sales teams. Whilst there is lots of innovation in this area, there are many disadvantages to organisations – especially if they’re not ready to make the move. These include no control over updates, pricing, and support; and a completely new, high-cost implementation period. … Read More

Myth: third-party support cannot provide patches and fixes

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Some think that third-parties cannot support Oracle and SAP software, but this isn’t the case – we can access Oracle and SAP code to develop patches and updates; and in the unlikely instance where we cannot as the issue is with inaccessible code (<1%), we develop an alternative solution.

Webinar Highlights: To upgrade or to not upgrade

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Are you tempted by Oracle or SAP’s latest version of your ERP software? Does it feel like the right time to upgrade? If not, what happens when Oracle/SAP demand that you upgrade anyway or risk losing support? We work with organisations to identify whether an upgrade is in your best interests, and support you no matter what version you run. … Read More

SAP support deadline extended yet again

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SAP have extended their end-of-support deadline once more, from 2025 to 2027, and released more information on what’ll happen for customers who refuse to move. What does this new information mean for your organisation?

Webinar Highlights: The ERP Upgrade Cycle

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What is the ERP Upgrade Cycle? Many organisations are trapped in a constant ERP upgrade cycle. You invest in their software and pay to support it in the hopes of receiving high-quality support and frequent updates for your products. But the reality is that your vendor invests this support money not into supporting you, but instead into new products – … Read More

Case Study: ATU

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Our experience with Support Revolution has been positive. The combination of on-site meetings and their organised and structured approach to the whole project has pleased us and allowed us to build a strong partnership quickly Head of IT Infrastructure – A.T.U Owned by the Mobivia Group, A.T.U is Germany’s ‘No. 1 car workshop’. Providing an all-round service for motorists, they … Read More