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Oracle job cuts: How it affects your Oracle Support

Last month, Oracle laid off a large section of its workforce at short notice and with no warning. But what will Oracle job cuts mean for your ERP support?

Oracle hasn’t revealed how many employees have been cut. However, various posters on, (a site for people affected by layoffs) have been giving insider info. These indicate that the total target is 10% of Oracle’s global headcount. Not only that, but insiders have also leaked several memos and stories of how the layoffs happened. This features Oracle’s reasons for its decision.

“[The layoffs] will streamline our products and services. It will focus investments on our most strategic priorities. And it will help us to more effectively and rapidly deliver the full promise and reach of Oracle’s Gen 2 Cloud.”

Source: Leaked internal note on

So Oracle is axing 10% of its staff to focus on the Cloud?

A reporter at IEEE reached out to several ex-Oracle staff members to get their insights and to confirm the rumours. They discovered that Oracle was indeed restructuring to focus on Cloud. This is at the expense of its on-premise products which the majority of its customers currently use.

“[One] employee said that the layoff process was handled very badly. Entire teams were ushered into conference rooms as groups and told that they no longer had jobs. Technical teams, particularly those focused on software development, data science, and engineering, seemed to take the biggest hit.”

– Ex-Oracle employee speaking with IEEE

Oracle isn’t alone in this however. SAP also announced its own job cuts earlier this year. 4,400 of its 96,500 employees are set to leave as part of a similar restructure.

It seems clear that both Oracle and SAP have their sights set on the Cloud. They are willing to undermine their current product lines to reach it. This is despite the fact that numerous reports indicate that both companies exaggerate their Cloud performance. Oracle has gone so far as to change its reporting methods to obscure its Cloud performance!

How will this impact you?

What insiders are making clear is that both Oracle and SAP are not focused on their on-premise customers.

We worry about the impact this will have on current customers. They pay high support costs to Oracle to receive support for products they have invested a lot into.

You can no longer expect top-tier support and updates from Oracle. So why are you paying top-tier prices?

Support Revolution can provide you with third-party support for all your on-premise Oracle and SAP applications. We support all customisations and versions indefinitely. We also provide our own patches and security updates to keep you protected and stable.

You will get access to high quality support that delivers against real and measured SLAs. You will have your own account manager and regular reporting. We’ve been growing at over 60% year over year, and we’re 100% dedicated to investing in and providing you with support.

We provide all this and can still guarantee that we will cut your current support costs by 50%!

Sources: IEEE and ChannelWeb.

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