Vendor traps: Oracle SLAs (or lack of)
Vendor traps: Oracle SLAs (or lack of) SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by
11th September 2019
Vendor traps: Oracle SLAs (or lack of) SLAs are an established (and essential) component of any business-to-business relationship. Organisations rely on the SLAs offered by
When it comes to IT solutions, there’s a tendency to assume that newer equals better. After all, the latest iPhone always outperforms its predecessor. Laptops
Vendor traps: Oracle’s matching service levels policy Generally, in business, you expect a supplier to honour the terms of its contracts. You might not be
SAP’s initial announcement and first few years of marketing for S/4HANA was incredibly optimistic. The company boldly declared that it would dominate the database market
The article below is based on a recent post from Mark Smith, CEO of Support Revolution, who spoke to ITProPortal about whether ERP patches are regular enough
Vendor traps: Oracle automatic renewal and price hike When working with a big ERP supplier like Oracle or SAP, some element of “foul play” –
If you’re happy running older versions of Oracle’s products and don’t want to upgrade (but still need support), then you may have heard of Oracle
If you’re reading this article, then you’re probably considering leaving Oracle Support. You’re either on sustaining or working with a third party like us to
We were surprised to read an article last week about how good Oracle’s Soar program is at transitioning organisations to the Cloud. The article lauded
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